Prima IP User Manual Rev 1.5 2007
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(2)
Use 8-bit color reduction (with only 256 colors instead of the 65K colors in 16-bit settings).
(3)
You can enable Automatic Filter Adjustment (web management/Video Server page) for automatic video
optimization according to different bandwidth condition.
(4)
On the other hand, if you do not want to use Automatic Filter Adjustment, you could always select either
Medium Quality/Low Quality level for more speed as your Video Filter setting (web management/
Video Server Page). You could also do something to increase the response speed: use a server desktop of
small resolution (such as 800 x 600) and use a solid plain color background for server desktop.
(5)
Finally, you should check the networking environment. Try to find bottlenecks that can be improved or
eliminated for more bandwidth throughput.
Q. When connection is first made, the display on the viewer screen seems not centered correctly and
there is black margin on the edge of the viewer screen. How could I eliminate the black strip?
A. The black strip is the offset that will be seen when the display on viewer screen is not centered corrected.
Probably you have not enabled automatic centering option on PRIMA IP, so please check the followings:
(1)
Go to the Video Server page on PRIMA IP web management Interface to check whether the Automatic
Screen Alignment option is enabled. If it is not yet enabled, please check the option, click Submit button
and then go to Apply Settings page to click the Apply Settings button to restart PRIMA IP with new
setting.
(2)
When the viewer connection is made, select the Adjust Screen option on Viewer’s Quick Menu, and the
Adjust Screen dialog box appears. On it, check whether you have Automatic Centering enabled. If it is
not yet enabled, please check this option to enable it. If it is already checked, please uncheck it and then
wait for at least 15 seconds. Then check the option again to force the video server to align (center) the
display in the viewer screen.
Q: I can log in and make successful browser connection with PRIMA IP. However, I cannot make a
valid viewer connection or the PRIMA IP does not respond to my viewer connection request.
A: The PRIMA IP video server might not function properly. First, make sure your account have the
SUPERADMIN privilege. If not, you should request one that has the SUPERADMIN privilege to do the
troubleshooting job for you.
First, go to the
Apply Settings
page on the web management interface and then click the
Apply Settings
button to restart PRIMA IP. Then wait for at least 10 more seconds for it to start completely. Try to make the
viewer connection again to see if it is back to normal.
Second, If the
Apply settings
button could not bring back the PRIMA IP video server to normal working
condition, try to hit the
Emergency Reboot
button (could be found on the
Maintenance
page of the web
management Interface) for a complete start from ground level. An
Emergency Reboot
is a clean reboot, and it
