Getting Assistance
79
4. Select a satellite location (such as 101W). If the satellite dish antenna is pointed
correctly, the signal meter will show you the current signal strength and you should
hear a continuous tone.
5. If you are using an oval satellite dish, select the second satellite group and obtain a
signal.
Once you have a signal locked for both satellite locations (this may require some
tweaking), you can select
Alternate for fine tuning to improve your reception of
both signals. When this button is selected, the signal meter alternates between the
two signals every four seconds. Make small adjustments to your dish’s position
until both signals are satisfactory.
If you are not receiving a signal and you have entered all Select Dish information
correctly, please see your satellite dish antenna Installer’s Guide for detailed
instructions.
To change transponders, press the right arrow button on the remote, then use either the
digit buttons on the remote or the on- and - buttons to enter the transponder
number.
YOUR NEW ACCESS CARD
Periodically, your program provider may issue you a replacement access card if you
subscribe to DIRECTV
®
programming. The New Access Card Setup screen allows you
to transfer the information from the old card onto the new one. The access card fits into
the TV through the back panel.
To replace the card:
1. Select
Assistance from the main menu.
2. Select
New Access Card.
3. Follow the on-screen directions to validate the new card.
RUNNING THE SYSTEM TEST
The System Test display screen is accessed through the Assistance menu and allows
you to initiate diagnostic procedures on the DIRECTV System, if you subscribe to
DIRECTV
®
programming. You should use this feature to get your access card number or
when your television doesn’t seem to be receiving satellite signals correctly.
See the section “Setup
and Connections” for
details about where to
insert your access card.
A message screen appears
when you select
System
Test from the Assistance
menu. This screen tells
you whether the system
passed each test. If your
system fails the test, run
the system test several
times before concluding
that there is a problem.
Occasional fluctuations in
the phone line or satellite
signal can give temporary
false readings. Note that if
you do not subscribe to
DIRECTV
®
programming
or do not have your
satellite dish antenna
installed, the test will fail.
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