DE
EN
FR
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ES
NL
RU
PL
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FI
t
rouBleshootIng
Problem
Possible Cause
Solution
Displays fail to
light up
Battery contact
failure
1. Try fresh batteries.
2. Ensure batteries are inserted
correctly. check the following
contacts:
• All contacts are in place.
• All contacts are not broken.
Stimulation
weak or cannot
feel any stimu-
lation
Electrodes
1. Dried out or
contaminated
2. Placement
1. Replace
2. Reattach the electrodes
Lead wires
old/worn
/damaged
Replace
The intensity is too
weak.
Use a higher intensity level.
Stimulation is
uncomfortable.
Intensity is too high
Decrease intensity.
Electrodes are too
close together
Reposition the electrodes.
Damaged or worn
electrodes or lead
wires
Replace
Electrode active area
size is too small.
Replace electrodes with ones that
have an active area no less than
16.0 cm2(4cm*4cm).
Mayn’t operate the
device according to
the manual.
Please check the manual before use.
Intermitting
output
Lead wires
1. verify connection is secure. Insure
firmly.
2. Turn down the intensity. Rotate lead
wires in socket 90°. If still
intermittent, replace lead wire.
3. If still intermittent after replacing lead
wire, a component may have failed.
call the repair department.
Stimulation is
ineffective.
Misplacement of the
electrode and probe
Repositioning electrode or probe.
contact clinician.
The skin
becomes red
and/or you feel
a stabbing pain
Use the electrodes
on the same site
every time.
Re-position the electrodes. If at any
time you feel pain or discomfort stop
use immediately.
The electrodes aren’t
stuck onto the skin
properly.
Ensure the electrode is stuck securely
on the skin.
The electrodes are
dirty.
clean the electrode pads with a
damp, lint free cloth or replace new
electrode pads.
The electrode/probe
surface is scratched.
Replace probe/against a new
electrode.
output current
stops during
therapy
The electrode pads
come off the skin.
Turn off the device and stick the
electrode pad firmly to the skin.
The cable is
disconnected.
Turn off the device and connect the
cable
The power of the
batteries has been
exhausted.
Please replace them with new bat-
teries.
44
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