PRO-TEC LIMITED WARRANTY POLICY
© 2018 Global Welding LLC
Page
37
Operating Manual No: PWOM-215/250MP-001
SECTION 7 – PRO-TEC WARRANTY POLICY
P
RO
-
TEC
is a registered brand of Global Welding LLC. Global
Welding and P
RO
-
TEC
are used interchangeably in the fol-
lowing Warranty Policy Document.
STATEMENT OF LIMITED WARRANTY
This Limited Warranty is subject to the terms and condi-
tions stated within this document. Global Welding LLC, St.
Louis, Missouri warrants to the original retail purchaser
(called the “
Purchaser
”) that new P
RO
-
TEC
Welding equip-
ment, P
RO
-
TEC
Cutting equipment and P
RO
-
TEC
Accessories
(called the “
Goods
”) are free of defects in workmanship
and material.
THIS WARRANTY IS EXPLICITLY IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY FOR PRODUCTS OR
FITNESS FOR PURPOSE.
WARRANTY PERIOD
Global Welding LLC shall honor warranty claims on war-
ranted
Goods
listed within this document in the event of
such a defect within the stated warranty time period. All
warranty time periods start on the date of purchase of the
Goods
to the
Purchaser
and not to exceed twelve months
after the
Goods
are shipped to a North American Distribu-
tor or eighteen months after the
Goods
are shipped to an
International Distributor. Please note that the information
detailed in this Limited Warranty statement supersedes any
prior published data produced by Global Welding LLC.
3 Year Limited Warranty Period
P
RO
-
TEC
215MP Power Source
P
RO
-
TEC
250MP Power Source
NOTE
:
Pro-tec 215MP & 250MP Power Sources are
limited to 3-years warranty.
To guarantee full coverage P
RO
-
TEC
Power
Sources need to be registered on the P
RO
-
TEC
Website
www.protecwelding.com
under Prod-
uct Registration.
90 Days Limited Warranty Period
Electrode Lead; Ground Lead; TIG Torch; MIG Gun;
Plasma Torch; Repair and Replacement Parts; Gas
Regulator
No Warranty Period
Consumable Parts for TIG Torch, MIG Gun, or Plas-
ma Torch
WARRANTY LIMITATIONS
1.
No employee, agent, or representative of Global Weld-
ing LLC is authorized to change this warranty in any
way or grant any other warranties.
2.
Global Welding LLC will not accept responsibility or li-
ability for repairs made by a non- authorized service fa-
cility.
3.
P
RO
-
TEC
liability under this Limited Warranty shall not
exceed the original cost of the
Goods
to correct the de-
fect of the
Goods
.
4.
Global Welding LLC will not be liable for incidental or
consequential damages (such as loss of business, etc.)
caused by the defect or the time involved to correct the
defect.
5.
This written Limited Warranty is the only express Lim-
ited Warranty provided by Global Welding LLC with re-
spect to the
Goods
.
6.
This Limited Warranty gives the
Purchaser
specific le-
gal rights. The
Purchaser
may also have other rights
which may vary from country to country or state to
state.
7.
Any claim under this Limited Warranty must be made
within the warranty period which commences on the
date of purchase of the
Goods
.
8.
To make a claim under the Limited Warranty please go
to
www.protecwelding.com
. Global Welding LLC re-
serves the right to request documented evidence of
date of purchase. Claims notified via the Website
www.protecwelding.com
are required within seven
days of the
Purchaser
becoming aware of the defect
and at the
Purchasers
own expense return the
Goods
which are the subject of the claim to P
RO
-
TEC
or nomi-
nated Distributor/Authorized Service Facility.
9.
P
RO
-
TEC
’s Limited Warranty shall not apply if the
Goods
are:
a)
Not within the warranty period as stated within
this document.
b)
Modified
Goods
by any other party other than an
authorized P
RO
-
TEC
service facility.
c)
Used for abnormal operations or operated beyond
the specifications established in the Operating
Manual.
d)
Not stored or not installed in accordance with the
Operating Manual and recognized standard indus-
try practices.
e)
Not cleaned or not maintained in accordance with
the Operating Manual and recognized standard
industry practices.
f)
Misused, neglected, altered, or accidental dam-
aged.
g)
Consumable components such as MIG guns,
Plasma torches, TIG torches O-rings, fuses, filters
or parts that fail due to normal wear.
h)
Power Sources repaired with non-genuine P
RO
-
TEC
spare parts.
i)
Obsolete
Goods
sold at auction, second-hand
Goods
or prototype
Goods
.
CONTACT DETAILS
EMAIL: [email protected]
WEBSITE:
www.protecwelding.com
