
Maintenance
In order to provide the best functioning of the device, it is necessary to comply with the
following simple requirements:
- Switch off the device, when not in use
- Clean the hopper and stacker with a clean dry cloth. Sensors can cause errors when
dirty.
It is recommended to carry out preventive measures, including partial disassembling of
the counter each 30 days by an engineer in the service center.
13
Error codes
System errors (appears on the display immediately after you turn on the counter)
If other errors are indicated when switching on the counter, apply to a service center.
Error codes during counting process:
Code
Message
Reason
E5
The hopper sensor is blocked by
banknotes or dirt
Remove banknotes from the hopper and clean it
E6
The stacker sensor is blocked by
banknotes or dirt
Remove banknotes from the stacker and clean it
E2
The left counting sensor is
blocked by dirt or out of operation
Clean the sensor or replace ut
E1
The right counting sensor is
blocked by dirt or out of operation
Clean the sensor or replace ut
Code
Message
Reason
EC
Banknotes have passed through
without being properly separated
1. Remove banknotes from the stacker and repeat the
counting procedure
2. Adjust the slot, see Table 12
Ed
1. The device has detected a
banknote with a different density
than expected,
2. DEN level is very high.
1. Remove banknotes from the stacker and repeat the
counting procedure
2. Adjust the slot, see Table 12
3. Set a lower DEN sensitivity level, see Table 11
CF1
1. The banknote has exhibited
suspicious UV properties
2 UV level is very high
1. Remove the suspicious banknote (lying on the top).
Remove banknotes from the stacker and repeat the
counting procedure.
2. Use additional verification methods for the
suspicious banknote, for example, viewing UV or IR
detectors.
3. Set a lower DEN sensitivity level under cl. 11.
14
English
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