30
AFTER SALES SUPPORT AU 1300 777 137 NZ 0800 824 556 [email protected]
Frequently Asked Questions (cont)
Problem
Possible Causes
Solution
Unit does not start
when pressing the
POWER button.
The water full indicator
blinks, indicating that the
drip tray is full.
The room temperature
is lower than the set
temperature.
Drain the condensation water
manually.
Reset the temperature to a
temperature below the current
room temperature.
Low cooling
performance.
Doors or windows to the
room are open.
There are heat sources
inside the room.
The exhaust air hose is not
connected, or blocked.
The set temperature is too
high.
The air inlet is blocked.
Ensure all windows and doors
to the room are closed.
Remove the heat sources, if
possible.
Connect or clean the exhaust
air hose.
Reset the temperature to a
temperature below the current
room temperature.
Clean the air inlet.
Noisy
The unit is not on a level
surface.
The sound comes from the
refrigerant flowing inside
the Air Conditioner.
Make sure to place the unit
on a flat, level ground.
This is normal and no cause
for concern.
E0 Code
The room temperature
sensor failed.
Call the after sales service line
for advice.
E1 Code
Condenser temperature
sensor failed.
Call the after sales service line
for advice.
E2 Code
Water drip tray is full.
Drain the water manually out
of the drip tray.
E3 Code
Evaporator temperature
sensor failed.
Call the after sales service line
for advice.
