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AFTER SALES SUPPORT AU 1300 777 137 NZ 0800 824 556 [email protected]
Frequently Asked Questions (cont)
Problem
Possible cause and solution
My smart device
cannot find
the Portable Air
Conditioner.
• If a message is displayed to alert you that the device
is offline, please check and ensure that your Portable
Air Conditioner is connected to your mains supply and
power is switched on at the outlet.
• Also ensure that your router is connected to the mains
supply and that the router and your smart device are
properly connected to your Wi-Fi network.
• Please reset the Wi-Fi module by following the
instructions found on page 22, under point 11.
The Wi-Fi indicator
light is NOT blinking
at all or is blinking
slowly.
• Please reset the Wi-Fi module by following the instructions
found on page 22, under point 11.
I need to pair
a new smart
device to the Air
Conditioner.
• Only one smart device can be paired at any one time
to the Air Conditioner. Please follow the instructions for
unpairing the current smart device and pairing another
device, found on page 24.