If you have questions or issues please contact 1-866-429-7566 for expert assistance.
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TROUBLESHOOTING
Water is leaking.
Unplug dispenser, remove bottle and call 866-429-7566 for assistance.
No water is coming from the spout.
Make sure the bottle is not empty. If empty, replace it.
Make sure there is power to the unit and you are operating controls per instructions.
If the empty indicator is blinking water the dispense control cannot be activated. Replace empty bottle.
Cold water is not cold.
It takes up to one hour after setup to dispense cold water.
Make sure the power cord is properly connected to a working outlet.
Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the
dispenser.
Make sure top of green switch on back of dispenser is pushed in.
If water still isn’t cold, please call 866-429-7566 for assistance.
Nightlight is not working.
Make sure the power cord is properly connected to a working outlet.
Make sure top of blue switch on back of dispenser is pushed in.