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PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
Page 76 of 103
Internal VAC Error
•
Complete an RMA Request form (See Appendix A)
•
Call
PowerFleet’s
Customer Service for an RMA number.
•
Only the VAC should be returned for analysis/repair.
•
Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
•
Follow instructions on how to hard-bypass the system (See Appendix B).
•
Run “CloneVAC” on the new VAC (See
Section 4 for instructions)
22-PIB PIC Error Contact IDSY
–
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action
Internal VAC Error
•
Complete an RMA Request form (See Appendix A)
•
Call
PowerFleet’s
Customer Service for an RMA number.
•
Only the VAC should be returned for analysis/repair.
•
Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
•
Follow instructions on how to hard-bypass the system (See Appendix B).
•
Run “CloneVAC” on the new VAC (See
Section 4 for instructions)
23-OUTPUT PIC Err Contact IDSY.
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action
Internal VAC Error
•
Complete an RMA Request form (See Appendix A)
•
Call
PowerFleet’s
Customer Service for an RMA number.
•
Only the VAC should be returned for analysis/repair.
•
Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
•
Follow instructions on how to hard-bypass the system (See Appendix B).
•
Run “CloneVAC” on the new VAC (See
Section 4 for instructions)