25
Symptom
Possible cause
Remedy
Fault code 14 is shown on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in
short circuit status.
Fault code is shown as 01, 02, 03,
11, 12, 13 and 41 on LCD display
and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Contact your dealer
Battery backup time is shorter
than nominal value.
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to
replace the battery.
Fault code is shown as 2A on LCD
display and alarm is continuously
sounding.
The short circuit occurs on
the charger output.
Check if battery wiring of
connected external pack is
in short circuit status.
Fault code is shown as 45 on LCD
display. At the same time, alarm is
continuously sounding.
The charger does not have
output and battery voltage
is less than 10V/PC.
Contact your dealer.
The cooling fans remain at full
speed.
The unit is hot.
The ambient temperature
is too high.
Ensure unit is receiving
adequate ventilation.
The unit is operating at
near full capacity. Reduce
connected load.
ASC controller error.
Contact your dealer.
