17
OWNER’S MANUAL
TROUBLESHOOTING GUIDE
Problem
Cause
Solution
2. No or slow water
flow from the Return
Fitting
o
3. Pump is not cleaning
the pool properly e.g.
cloudy/green water
4. Water leakage at
1. Motor
3
doesn’t start,
or kicks on and off
A Plug the GFCI Power Cord Set
j
to a grounded power outlet. Then press the RESET
button to start the Pump.
B Reset your circuit breaker on the electrical panel. If problem persists, have the circuit checked
by a qualified electrician.
C Check and make sure the line voltage is between 105V and 125V.
A Water level must be between the MIN and MAX lines on the Skimmer Seal Ring
d
.
B GFCI Power Cord Set
j
and/or circuit breaker tripped
C Low voltage
A Low pool water level
D Refer to pump servicing instructions to clean dirt.
D Motor Rotor block by dirt
B Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
or Return
Fitting
o
.
C Clean or replace the Cartridge following the steps of
FILTER CARTRIDGE USE & CARE (p. 11).
A Maintain the chlorine level between 1.0 and 1.6 ppm.
B Clogged water inlet/outlet
C The Filter Cartridge
7
is too dirty
A Pump not plugged in
A Inadequate chlorine level
B Maintain the pH level between 7.3 and 7.8
B Inadequate pH level
C Clean or replace the Cartridge following the steps of
FILTER CARTRIDGE USE & CARE (p. 11).
C The Filter Cartridge
7
is too dirty
D Inspect the Cartridge for holes or tears. If it’s visibly damaged, replace it with a new one.
D The Filter Cartridge
7
is damaged
E Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
or Return
Fitting
o
.
E Water flow is slow
F Have your pool water sample tested by a pool supplies store. You may need to add other
chemicals since water quality varies in different localities.
F Other chemicals required
G Chemicals are essential to keep the pool water clean. Clean the pool and filter more often.
G Pool water is too dirty
A Hose
e
connection points –
loose Hose Clamps
w
C See
SETUP INSTRUCTIONS (3) & (4), p. 9
and make sure that:
C1 The two keys of the Gasket Rubber Seal
h
are at the top.
C2 The pool liner is not trapped in the threads.
C3 There is NO gap between the Gasket and the Canister.
C4 The Skimmer Seal Ring
d
is firmly tightened onto the Canister.
B See
STEP 3: Pump Replace/Reassembly, p. 15-16
:
B1 The Canister Gasket
4
must sit in the inner groove at the bottom of the Canister before
installing the pump.
B2 Check Pump alignment. The arrow of the Pump indent (marked "ALIGN")
MUST
point to
the Canister indent (only visible from bottom).
B3 Make sure that the Motor Seal Nut
1
is not cross-threaded.
B Bottom of Canister
9
– incorrect
installation/reassembly
C Between Canister
9
and pool
wall – incorrect installation
A Check that the Clamps are properly secured over both the Hose and the O-rings
q
; adjust
and retighten if necessary. Also, check the Hose for cracks or holes and replace as needed.
