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rendering technical or other advice or service in connection herewith.
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turn down the ringer or possibly even disable it completely. And resetting the
handset to defaults is a quick means to confirm where an issue may lie.
To restore defaults on the SpectraLink 6020 handset perform the following steps:
1.
Ensure the handset to be reset is powered off and has a known to be working
battery installed.
2.
Power on the handset and wait for it to come to the standby screen with the
Ext. showing.
3.
Press the CFG soft key on the handset and scroll down to the Admin Settings
and press the OK key.
4.
Enter the handset password and press the OK key.
Default handset password is 123456
5.
Scroll down to Restore Defaults and press the OK key.
Verify the reset by pressing the soft key under the YES text on the
display.
It is recommended that the handset be power cycled at this point to ensure all
settings in the handset get properly initialized. The handset should now be
reconfigured for the specific end-user and tested to determine if issue is resolved or
remains.
If the issue remains please contact your Polycom Service Partner or Polycom
Technical Support for further troubleshooting at 1-800-775-5330.