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MAXCS 7.5 Polycom VVX User Guide 

 

  Page 10 

 

If your Administrator configured a “Splash Display” feature for you, you will see an alert with the caller name, and you 

may hear a ring tone for a few seconds. 

 

While a call is parked: 

 

The Line Park softkey will flash green.  

 

You can tap and hold that 

Line Park

 softkey to reveal the Caller’s information. 

 

You can tap 

Ignore

 to dismiss the ring display and silence the ring, or tap 

Silence

 to silence the ring. 

3

 

When you are ready to retrieve a parked call, tap 

Pickup

.  

Transfer a Line-parked Call 

Note:

   When transferring calls to or from a Polycom phone, in some scenarios the Caller ID will show as your ID 

instead of that of the original call. 

See the discussion on page 4 about 

Supervised

 transfers versus 

Blind

 transfers. The same guidelines apply when transferring 

line-parked calls: to speak with the recipient, use a 

Supervised

 transfer; in all other scenarios, use a 

Blind

 transfer. 

To transfer a line-parked call in cases where you need to speak with the recipient before releasing the call (a 

Supervised

 

transfer), follow this procedure:

 

1

 

After picking up the call, tap 

Transfer

2

 

Tap 

More

.  Tap 

Number

.   

3

 

Enter the extension number or choose the number from the Directory or Favorites list.  

4

 

After speaking with the recipient, tap 

Transfer

To perform a 

Blind

 transfer: 

1

 

After picking up the call, tap 

Transfer

2

 

Tap 

Blind

. (On some VVX models, you must tap 

More

 and then tap 

Blind

.) 

3

 

Enter the extension number or choose the number from the Directory or Favorites list. 

4

 

Hang up; the call will automatically transfer. You do not need to wait to hear ringing on the line. 

Содержание MAXCS 7.5 VVX

Страница 1: ...ust configure your phone to work with MAXCS system Refer to the documentation that came with your Polycom phone to connect the cables to your phone and for any other basic phone information Views Pres...

Страница 2: ...owing features are available for all Polycom VVX phones Some VVX models have softkeys on the touch screen other models have physical keys to press If your model is not a touch screen model just press...

Страница 3: ...can also use the softkeys to place calls 1 Tap New Call 2 Enter the number and tap Call To place a call from an entry in your Directory 1 Tap Directories 2 Tap an entry in your Directory 3 Tap the gre...

Страница 4: ...ed Transfers 1 While on a call tap Transfer The call is placed on hold 2 To use the dial pad enter the number To use the Directory tap Directory and tap the entry To use the Favorites list tap Directo...

Страница 5: ...a Polycom phone in other words if you did not initiate the conference call to add another member you must tap Join instead of tapping Conference You can also tap Join to join together one held and on...

Страница 6: ...y in your Directory 3 Tap Add to Favorites 4 Tap again to accept the assigned softkey slot The contact will now appear in Lines view To add a recent caller as a Favorite 1 In Home view tap Directories...

Страница 7: ...at work and one phone at home To switch your extension to your other phone 1 On the Polycom phone tap 17 2 When prompted enter your extension and password MAXCS will verify your credentials log your e...

Страница 8: ...owing features your administrator must have already assigned a Polycom Advanced Features license to your extension DND Synchronization Advanced License required When you toggle Do Not Disturb mode on...

Страница 9: ...ture for you you will briefly see an alert on your phone when the monitored extension rings You can call a monitored extension by tapping it When a monitored extension is ringing you can take these ac...

Страница 10: ...n page 4 about Supervised transfers versus Blind transfers The same guidelines apply when transferring line parked calls to speak with the recipient use a Supervised transfer in all other scenarios us...

Страница 11: ...e will play a brief tone and then you will hear the page Handling Calls via Clients Advanced License required You can configure MaxAgent MaxCommunicator AltiConsole and MaxOutlook to answer or place c...

Страница 12: ...icator the Auto answer setting is under Configuration Extension Call Handling Check the Automatically answer after xx seconds checkbox and set the number of seconds before calls are picked up Note tha...

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