Polycom, Inc.
14
4
General System Settings
This section describes how you manage the following settings from the
System
menu:
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Corporate Phonebook Configuration
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Service Report
You can save both configuration and statistical information as a
.tar.gz
archive.
This can be required if you want to send this information to Polycom in case
you need assistance.
To Get Service Report archive
1
On the
System
menu, click
Service Report.
2
Click the
Get Service Report
button. You will start receiving the files.
When the process is completed, the word ‘
Done!
’ is displayed.
-or-
3
Click
Cancel Service Report
to cancel the process.
Note
To view the warning.txt file after the files have been generated, click the
View
warnings
link at the end of the generated files list.
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