Polaris Eos Command Center, Руководство пользователя, Страница: 28 / 32

If the Eos system displays the following
actions, adjustments may be necessary
to restore performance. Contact Polaris
Customer Service at 1-800-822-7933
for further assistance, and repair or
service information.
ActIon: The display screen is blank.
Solution: 1. Confirm power is on to the
command center.
2. Press any key to reactivate
the display from Backlight
Timeout, Shutdown or
Sleep Timeout.
3. Adjust the contrast setting
of the display (via Command
Center Setup Screen or
remote setup screen) if it
is too high or too low.
Action: Wireless remote is not
communicating with the
command center.
Solution: 1. Verify that the remote is
charged (and was charged
at least 5 hours before the
initial use).
2. Confirm that the remote is
within the coverage area of
the antenna and the signal is
not being interrupted by
walls or other structures.
3. Check the command center’s
software settings.
From the Command Center
Setup screen, open
Software Versions and
verify that “Telnet” is listed.
If not, make sure that the
antenna wiring connections
are secure and undamaged.
4. Check the remote’s
network settings.
From the Wireless Remote
Setup screen, select
Network Settings . Verify
that the Eos SSID number
is the antenna serial number
(located on left side of the
antenna) with three leading
zeros, and the second row
of the Key number is the
serial number with four
leading zeros.
If two remotes are used with
the antenna, verify that each
remote has its own unique
Remote Address
. (Ex: first
remote is set to 101 and
second is set to 102)
Action: The heater does not fire
when activated.
Solution: 1. Confirm that heater is not in
the 45-second startup delay.
2. Confirm that the circulation
pump is running and the
temperature setpoint is
above the current
temperature reading.
3. If the pool is a pool/spa
combination sharing one
heater (Combo configuration),
verify that the temperature
sensor is assigned as “PS
Sensor,” the heater is
assigned as “PS Heater,”
and the circulation pump is
assigned as “PS Circ Pump.”
4. Check the Range settings
(found on heater manager
screen) of the heater. The
upper range should be set
above and the lower range
below the actual water
temperature.
Action: Device (heater, pump, etc.)
or feature comes on when
activated but immediately
turns off.
Solution: 1. Verify that the
Duration
setting on the device
manager screen has not
been incorrectly set to zero.
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Troubleshooting