7. Troubleshooting
If you are having problems with the RipDrive, refer to the table below for possible solutions:
Problem
Solution
Power cannot be turned on.
•
Check the charge level of the battery.
•
The battery may not be capable of operating at very cold
temperatures.
Buttons do not work.
•
Check if the Hold function is activated. If so, deactivate the
Hold function.
No sound or poor sound quality.
•
Check if the RipDrive is working properly.
•
Make sure that the music files on the RipDrive are in the
correct format and are not corrupted.
•
Incorrectly converted or corrupted MP3 files may produce a
low-frequency noise or may not play normally.
Problems with a PC connection
or file transfer.
•
Check whether the power to the unit is turned on.
•
Check whether the USB cable is connected correctly.
•
If the PC does not respond for several seconds, wait until the
file is finished copying before removing the USB cable.
•
In the case of audio files, copying is limited due to copyright
protection.
•
Check whether the USB driver is working correctly.
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