E-24
Meaning of Error Messages
If any of the following flashing indications appear in the display window of
the control panel, please check the matters described below.
Error messages flash for 5 seconds, then stop flashing, remaining lit.
Error Display Number
Problem and Solution
Printer not con-
nected
No printing
paper
Printer problem
• Is the printer cable connected?
• Is power being supplied to the printer?
• When the printer uses an AC power adapt-
er, is the cable disconnected somewhere?
• Connect the printer properly and switch
on the printer power.
• Has paper been set in the printer?
• Turn the power of the printer off and then
on again, and load the printer with A4 or
letter size paper.
• Is the printer error indicator flashing (or lit)? • Read the printer instruction manual.
USB Memory
not recognized
• Is the USB memory unformatted.
• This unit supports the FAT and FAT 32
formats. Perform the formatting with the
personal computer.
• Is a USB memory that is not supported by
the copyboard being used?
• Please see our home page for informa-
tion about USB memories that can be
used with the copyboard.
• Is the USB memory device plugged in fully?
• Is the USB memory damaged?
• Please check the operation with a per-
sonal computer.
USB Memory
storage prob-
lem
• An error occurred during USB memory stor-
age.
• Please perform USB memory storage
again.
• Do not insert or remove the USB memory
during processing.
Reading prob-
lem
• There is a lighting fault of the reading light
source, or a read signal error.
• Unplug the power plug from the power
outlet and then plug it in again.
System error
• There is a memory or internal fault.
• Unplug the power plug from the power
outlet and then plug it in again.
Color printing
prohibited
• Color printing is set to “1”.
• Change the color printing setting to “0”.
(See pages E-23.)
USB memory
not connected
• USB memory device is not plugged into the
main unit.
• Plug the USB memory device into the
USB port.
USB Memory
is full
• There is no available space.
• Please delete unnecessary data using a
personal computer.
An unsupported
printer is con-
nected
• A printer that is not supported by the copy-
board has been connected.
• Press the ON/Standby
button and
switch off the power. When a record is
required, switch on the power and save
to USB memory.
Time setting
error
• An error has arisen when setting the time.
• Start setting the date/time over from the
beginning.
When the “USb” letter display
is flowing...Warning that dis-
connection of USB memory
has been forgotten
• Did you press the ON/Standby
button
while the USB memory device was plugged
into the main unit?
• A USB memory device is plugged into
the main unit. When the USB memory
device is disconnected, the power will
be switched off and the unit will enter the
standby mode.
If the problem persists, please contact your nearby PLUS Corporation sales office, dealer, or store.
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