FAQ
Q. How often should the cooler be serviced?
A. Brivis recommend the cooler is serviced every 2 years at a minimum to ensure it operates at peak efficiency
Q. What is done in a service?
A. Our comprehensive service plan designed to maintain your cooler includes.
•
Check filter pad material for holes or deterioration. The pads will deteriorate over time and lose their water
•
absorption ability. Replace pads as required.
•
Clean the tank and internal surfaces.
•
Clean the filter pads and flush with water.
•
With the filter pads in position, switch ON the power supply isolating switch and operate the unit.
•
Ensure the pump is operating, and visually check the pads externally for even water distribution.
•
Ensure the water inlet is operating correctly.
•
Ensure the water system is operating to the minimum and maximum water levels.
•
Check that the water supply pressure is sufficient to fill the tank within the allotted time.
•
Check the fan operates, and varies speed between the minimum and maximum setting on the Wall Control.
•
Check and lubricate all moving parts.
•
On Brivis Contour Series and some Advance Series models, ensure the ServoSeal damper mechanism is opening and
closing correctly.
Please note that to maintain your warranty, the above servicing needs to be conducted by an authorised person
trained in the service of Brivis Coolers.
Q. I own a Brivis AD cooler - Why is water continually running while the unit is on?
A. All Brivis AD models use the “bleed off” method for tank water quality control. This “bleed off” will continually rid the cooler
of any salt or sediments and allow for the tank to be continually topped up with clean water.
Q. I own a Brivis Advance or Brivis Promina cooler - Why does the unit dump water periodically during operation?
A. Brivis Advance and Brivis Promina coolers use the “Running Refresh” method for tank water quality control. This “Running
Refresh” ensures that the salt or sediments accumulating in the cooler do not exceed an acceptable level by periodically
flushing the tank while the cooler is operating.
Q. The air smells a little different. Why?
A. New Cooling pads can give off a mild odour while they are settling in. This is quite normal, it will dissipate quickly as the
new pad is constantly flushed during use. It may also be indicating that the unit requires a service.
Q. How much water does my evaporative cooler use?
A. The amount of water an evaporative cooler uses is dependant on the evaporation rate of the coolers pads. The more
water the cooler can evaporate for a given condition and airflow, the more cooling potential the cooler has.
The evaporation rate varies depending on the current weather conditions, the size of the cooler, the speed of the coolers fan
or the velocity of the air through the pads, and the condition and type of the filter pad material.
In addition to the cooler evaporating water, water is also displaced to maintain the water quality within the cooler so that the
coolers pads and other components do not deteriorate prematurely.
