Section 5. Maintenance and Troubleshooting
46
PlexWriter 8/2/20 Operation Manual
Possible Cause #6
•
SCSI board not properly seated.
Solution #6
•
Ensure the SCSI interface board is seated securely in your computer.
Possible Cause #7
•
Driver fails to recognize the SCSI interface board.
Solution #7
•
Do a hard reboot: That is, turn the power switches on the PlexWriter drive and
the computer OFF, then ON. This complete shutdown should fully reset the drive
and computer.
Troubleshooting for Macintosh Users
Symptoms
Drive will not operate as CD-ROM or as CD-R or CD-RW device.
Possible Cause
•
Whether using the PlexWriter as a standard CD-ROM or as a CD-R or CD-RW
device, you will need additional drivers besides those that are part of the
Macintosh operating system.
Solution
•
Get Macintosh software. A software compatibility list is available from Plextor’s
web site at www.plextor.com.
Symptoms
Drive not responding, or messages such as:
•
Invalid drive specification.
•
No device found.
Possible Cause #1
•
SCSI ID number conflicts with ID number of the hard disk drive.
Solution #1
•
Select another SCSI ID number (normally numbers 1 to 6) for your PlexWriter
drive.
Note that the Macintosh’s hard disk uses SCSI ID number 0 and its internal SCSI
adapter uses ID number 7.
Possible Cause #2
•
Bad connection between PlexWriter drive and SCSI interface.
Solution #2
•
Check the SCSI cable to ensure it is seated properly and has no bent pins.
Symptom
Computer does not respond.
Содержание PlexWriter 8/2/20
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