Plextor PlexWriter 8/2/20, Руководство по эксплуатации

Страница: 47 / 76

PlexWriter 8/2/20 Operation Manual
43
5. Maintenance and Troubleshooting
This chapter explains maintenance and troubleshooting procedures for your
PlexWriter drive.
With proper maintenance, you can prevent problems. If problems arise, you can
often solve many simple problems on your own, rather than wait for assistance from
a Plextor representative.
TIP
: Read all of the parts of this section that pertain to you (PC or Macintosh). Many
of the problems discussed happen only rarely, and others may seem as if they do not
pertain to you. However, if you are familiar with the variety of problems that can
occur, you will be better prepared to deal with them if they do occur.
Upgrading Firmware
Plextor creates firmware revisions to meet the peculiar needs of large computer
manufacturers. It is rare that these will impact the performance or operation of your
PlexWriter drive. However, if your PlexWriter will not respond to other
troubleshooting efforts, be sure to load the latest firmware revision, then try again.
To upgrade your PlexWriter drive's firmware:
1. Go to the Plextor web site at www.plextor.com.
2. Look for firmware upgrades in either the Technical Support area or on the
Downloads page. There is a description of the latest firmware revision and its
intended use.
3. Follow instructions for downloading the firmware to your computer.
4. Run the executable file on your system. The firmware upgrade occurs
automatically.
Start here if you're a PC user. Go to page 46 if you have a Mac.
Troubleshooting
If you have problems with your PlexWriter, begin with the SCSI interface messages.
Then go to the appropriate troubleshooting section for your situation.
Using SCSI Interface Messages
Most SCSI interface boards can sense when a problem has occurred and will
generate an error message on your computer. To use these messages:
1.
Take note of the SCSI interface error message.