7077-801D • September 17, 2019
3
TABLE OF CONTENTS
Safety Alert Key:
• DANGER!
Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING!
Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE:
Indicates practices which may cause damage to the appliance or to property.
1
Listing and Code Approvals ..... 5
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
B. BTU & Efficiency Specifications . . . . . . . . . . . . . . . . . . . . .5
C. Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
D. Electrical Rating (On High) . . . . . . . . . . . . . . . . . . . . . . . . .
6
E. Mobile Home Approved. . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
F. Non-Combustible Materials . . . . . . . . . . . . . . . . . . . . . . . . .
6
G. Combustible Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
H. Sleeping Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
I. California - PROP65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
User Guide
2
General Information ................... 7
A. Fire Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
B. Combustible/Non-Combustible Materials . . . . . . . . . . . . . .7
C. Fuel Material and Fuel Storage . . . . . . . . . . . . . . . . . . . . .7
D. Before Your First Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
3
General Operating Information . 8
A. Your Pellet Appliance - General Operating Parts . . . . . . . .
8
B. User Dial Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
C. Filling the Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
D. Priming the Feed Tube . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
E. Firepot Burn Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
F. Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
G. Starting Your First Fire . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
H. Fire Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
I. Ignition Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
J. Running in Minimum or Maximum. . . . . . . . . . . . . . . . . . .
11
K. Running in the Automatic Mode . . . . . . . . . . . . . . . . . . . .
11
L. Trim Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
M. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
N. LED Color Coding Chart and Explanation . . . . . . . . . . . .12
4
Maintaining & Servicing Your
Appliance .................................... 13
A. Proper Shutdown Procedure. . . . . . . . . . . . . . . . . . . . . . .13
B. Quick Reference Maintenance Chart . . . . . . . . . . . . . . . .13
C. General Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
D. High Ash Fuel Content Maintenance . . . . . . . . . . . . . . . .17
E. Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . .
18
5
Replacement Parts .................. 19
A. Convection Blower Replacement. . . . . . . . . . . . . . . . . . . . . . . 19
B. Exhaust Blower Replacement . . . . . . . . . . . . . . . . . . . . . . . . . 19
C. Snap Disc Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Igniter Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
E. Baffle Removal & Replacement . . . . . . . . . . . . . . . . . . . .20
F. Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
G. Control Board Replacement . . . . . . . . . . . . . . . . . . . . . . .21
H. Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
I. Feed Motor Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
J. Feed Spring Replacement. . . . . . . . . . . . . . . . . . . . . . . . .21
Install Guide
6
Getting Started ......................... 22
A. Design, Installation & Location Considerations. . . . . . . . .22
B. Draft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
C. Negative Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
D. Inspect Appliance & Components. . . . . . . . . . . . . . . . . . .23
E. Tools And Supplies Needed . . . . . . . . . . . . . . . . . . . . . . .23
7
Dimensions & Clearances ....... 24
A. Appliance Dimensions: PH35PS. . . . . . . . . . . . . . . . . . . .24
B. Appliance Dimensions: PH50PS. . . . . . . . . . . . . . . . . . . .24
C. Appliance Dimensions: PH50CAB . . . . . . . . . . . . . . . . . .25
D. Clearances to Combustibles (UL and ULC) . . . . . . . . . . .25
E. Hearth Pad Requirements (UL and ULC) . . . . . . . . . . . . .26
8
Vent Information....................... 27
A. Chimney and Exhaust Connection . . . . . . . . . . . . . . . . . .27
B. Venting Termination Requirements. . . . . . . . . . . . . . . . . .27
C. Equivalent Feet of Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . .28
D. Pipe Selection Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
9
Venting Systems ...................... 29
A. Vertical - Interior - Typical Installation . . . . . . . . . . . . . . . .29
B. Through The Wall & Vertical - External - Horizontal . . . . .29
C. Vertical into Existing Class A Chimney . . . . . . . . . . . . . . .29
D. Masonry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
E. Alternate Masonry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
F. Through The Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
10
Mobile Home ........................... 32
A. Mobile Home Installation. . . . . . . . . . . . . . . . . . . . . . . . . .32
11
Appliance Set-Up.................... 33
A. Outside Air Kit Instructions . . . . . . . . . . . . . . . . . . . . . . . .33
B. Power up the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
12
Troubleshooting ..................... 34
13
Reference Materials ............... 37
A. Component Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
B. Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
C. Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
D. Service & Maintenance Log . . . . . . . . . . . . . . . . . . . . . . .
40
E. 5 Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
French Manual.....................................................45
Spanish Manual...................................................89