Evolve 512 Users Manual
27
Chapter 4
Troubleshooting
If you have any difficulty while troubleshooting, or do not see your camera system’s symptoms listed
here, contact Photometrics Customer Service.
System Does Not
Boot Normally
If your operating system does not boot normally after you have installed an interface card,
try installing the new card in another open PCI slot. If this does not work:
1.
Turn off your computer and remove the newly installed interface card.
2.
Turn your computer back on. If your system boots normally, there is probably an
interrupt conflict between a previously installed expansion card and the interface
card that you are installing.
3.
If you need assistance resolving the interrupt conflict, contact Photometrics
Customer Service.
New Hardware Found Dialog
Box Does Not Appear
(Windows 2000/XP)
If the New Hardware Found dialog box does not appear after installing a new interface card
to your computer and booting Windows 2000/XP:
Check to make sure that the new interface card is inserted in an expansion slot
according to your computer manufacturer’s instructions and that the Evolve 512
system’s CD-ROM disc is in the host computer’s CD drive.
It is possible that there is a conflict between the new interface card and a
previously installed expansion card. With the computer’s power turned off,
remove any previously installed expansion cards that your system does not need
to function. (If you are unsure which cards can be safely removed, call
Photometrics Customer Service.) Then turn your computer back on and boot
Windows 2000/XP again.
If the New Hardware Found dialog box still does not appear, contact
Photometrics Customer Service.
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