EN24
WelcomeEye Connect 2 / Touch / V1
- Operating temperature: -20°C / +50°C
- Protection rating: IP66
10. ACCESSORIES
WelcomeEye AddCompact -
DES 9300 DDE (ref.: 531005)*
WelcomeEye AddComfort -
DES 9500 DDE (ref.: 531003)*
WelcomeEye Cam -
DES 9900 CVC (ref.: 531007)
WelcomeEye Outdoor -
DES 9900 VOS (ref.: 531006)**
WelcomeEye Lock -
DES 1000 EDL (ref.: 531008)
WelcomeEye Lock -
DES 1100 EDL (ref.: 531009)
WelcomeEye Power -
DES 1000 DPS (ref.: 531010)**
WelcomeEye TAG -
DES 1000 ACI (ref.: 531011)**
* Refer to the complete WelcomeEye Comfort/Compact instructions available on the
www.philips.com website for more information.
** Refer to the complete WelcomeEye Connect 2/Touch instructions available on the www.philips.com
website for more information.
11. FAQ
Failure
Cause
Solution
• The monitor will not
turn on
• The monitor is not
receiving power
• Verify that the power supply is
properly connected and turned on
• Check the polarity on the monitor
or at the power supply output
• Poor connection
or short circuit on
the line
• Resolve the connection problem
• Does not work when
installed for the first
time
• Connection error
• The device is equipped with major
protections. Disconnect the power
supply for at least 1mn, correct the
installation error and reconnect.
Please note that the protections
will not be able to help if the
product is directly connected to
230VAC, and that this error is not
covered by the warranty.
• Reversed polarity
of the supply
voltage
• Short-circuit on the
line
