troubleshooting
If you have a problem, you may find the solution in the table below. If
the table does not provide the solution to your problem or if you have a
question, see the chapter ‘Guarantee & service’.
Problem
Solution
The indicator light
continues to blink slowly.
You have not yet flushed the coffee machine (see chapter ‘Preparing the
machine for use’.
You have used the SENSEO
®
coffee machine at an altitude higher than
2200 metres above sea level. This has caused the water in the machine to
start boiling before it has reached the required temperature. This prevents
the machine from functioning properly. Switch off the machine and no
longer use it at altitudes higher than 2200 metres above sea level.
The SENSEO
®
coffee
machine does not produce
coffee when it is switched
on for the first time.
You have not yet flushed the coffee machine. When you use the machine
for the first time, you have to flush it before you can start brewing coffee
(see chapter ‘Preparing the machine for use’).
The indicator light
continues to blink rapidly.
Make sure that:
you have placed the water reservoir properly;
there is enough water in the water reservoir (i.e. above the
°
MIN level if
you want to brew 1 cup);
the ambient temperature is not lower than 10°C. If it is, the machine does
not function properly.
Water leaks from the
coffee machine.
Make sure that:
you have closed the lid properly (the lever must be properly locked);
you have not filled the water reservoir beyond the
MaX
level;
the sieve in the centre of the pod holder is not clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve;
you have put the coffee pod properly in the centre of the pod holder;
the sealing ring is not stuck under the edge of the water distribution disc;
the water drops on the worktop are not the result of placing or removing
the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is
heating up. This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips Consumer Care Centre in your
country.
The lid cannot be opened. A vacuum may have temporarily formed under the lid.
EnglisH
17
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