Useful tips and maintenance
34
Answering machine troubleshooting
If further troubleshooting is necessary, please contact your PHILIPS Help
Desk. Phone : 0645 28 28 28
Problem
Cause
Solution
The answering machine does
not record your outgoing
message.
You are not speaking loudly enough
into the handset microphone.
Record a new outgoing message
closer to the microphone.
You are not close enough to the
handset microphone.
Record a new outgoing message
closer to the microphone.
The memory is full.
Erase messages to free sufficient
memory capacity.
The answering machine does
not record the incoming calls.
You have not switched on the
answering machine.
See
"switching on the answering
machine"
, page 15.
The message record switch is set to
off.
See
"switching message record on
or off"
, page 20.
The answering machine
stopped automatically.
The answering machine memory is
full.
Erase messages to free sufficient
memory capacity.
The green answering machine
indicator light on the base
station flashes quickly.
The answering machine’s maximum
recording capacity has been
reached.
Erase messages to free sufficient
memory capacity.
A power failure has occurred.
Reset the day and time setting of
the handset (see
“Setting the day
and time”
on page 14).
“
NO
OUT
MES
” is displayed.
You have not recorded an outgoing
message.
See
“Recording your own
outgoing message”
on page 13.
The remote control does not
work.
You have not entered the right code. Try again or see
"Calling into your
answering machine by remote
control"
page 22.
You have not set a remote control
code.
See
"
Entering a remote control
code
"
on page 19.
The answering machine’s maximum
recording capacity has been
reached.
Erase messages to free sufficient
memory capacity.
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