Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Consumer Care
Centre in your country.
Problem
Possible cause
Solution
The shaver does
not glide
smoothly over
my skin.
You have not
applied enough
shaving conditioner.
Press the shaving conditioner
button until a sufficient
amount of NIVEA FOR MEN
shaving conditioner has been
released. This makes the
shaving unit glide smoothly
over your skin again.
The shaver does
not shave as well
as it used to.
You have not
cleaned the shaver
properly.
Clean the shaver
thoroughly (see chapter
‘Cleaning’).
Long hairs obstruct
the shaving heads.
Clean the shaving heads by
following the steps of the
extra-thorough cleaning
method described below.
The shaving unit is
damaged or worn.
Replace the shaving unit (see
chapter ‘Replacement’).
The shaver does
not work when I
press the on/off
button.
The battery is
empty.
Recharge the battery (see
chapter ‘Preparing for use’).
Dried shaving
conditioner blocks
the shaving heads in
the shaving unit.
Clean the shaver thoroughly
before you continue shaving
(see chapter ‘Cleaning’).
EngliSH
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