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5. Move to other parts of your home and press your Help Button again.
Listen for the beep and check to see if the green light is flashing.
6. Once you have tested different locations in your home and
immediately outside your home, return to the Home Communicator
and press the flashing orange Message button.
Battery information
All Philips Lifeline equipment contains batteries that can only be replaced
by Philips Lifeline in the factory. The equipment will automatically send a
signal to Lifeline when the battery needs to be replaced. Philips Lifeline
will contact you directly to make arrangements for a replacement.
Equipment service
Every Home Communicator and Help Button is manufactured to high
quality standards. Philips Lifeline equipment can only be factory-serviced
by Philips Lifeline. The HomeSafe/GoSafe devices perform periodic
diagnostic self-tests to verify their functionality. If you ever experience
issues with your equipment, or if it becomes damaged, please contact
Philips Lifeline or your representative.
Contact Philips Lifeline or your representative
• If you would like to transfer your service to a new or second home.
• If your Responder or People to Notify list needs to be updated. It
is important that your list is up to date with the correct people and
telephone numbers.
• If someone else in your home needs to use the Lifeline Service. More
than one person living in the same household can have the service.