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5. Once your Responder or the emergency service arrives, they should
press your Help Button to let Lifeline know that help has arrived. The
Response Associate will contact the household to confirm that you
received the help that you needed.
6.
Once Lifeline confirms that you have been assisted, a Response
Associate will contact the “People to Notify” you’ve designated,
letting them know you needed and received help.
Note:
If you accidentally press your Help Button, a Response Associate
will respond to your call and ask if you need help. Just tell them that it
was pressed accidentally and that you do not need assistance. Don’t be
concerned that you are bothering Lifeline; we just want to be sure that
you are alright.
Signal Range
Caution
Please see the Quick Setup Guide located in the box for instructions on
how to set up your system and test the range of your Help Button. The
Communicator must be properly set up, and the coverage area of the
Help Button must be tested prior to use. The Help Button is a radio
frequency (RF) device that transmits a signal to a compatible Lifeline
Communicator.
Your Help Button and Home Communicator provide coverage inside
your home and may provide coverage in the area immediately outside (in
the yard, etc.). If you live in an apartment building or condominium, you
may have coverage in areas immediately outside your apartment (e.g., the
hallway, stairway, or another floor of the building). A Signal Range Test is
required to determine which areas are covered. Be sure to thoroughly
test the coverage range of the system in all areas of your home.
