Problem
Solution
The machine does not
work.
Make sure the small plug is inserted into the socket. Plug in and switch on
the machine.
Make sure that the voltage indicated on the machine corresponds to the
local mains voltage.
The machine is stuck in the
descaling procedure.
Press the on/off button. You can restart the descaling procedure or follow
the instructions in chapter ‘Descaling the machine’, section ‘If you are
unable to finish the descaling procedure’.
The coffee is not hot
enough.
Preheat the cups by rinsing them with hot water. Use thin-walled cups.
The coffee temperature
decreases over time.
Descale the machine.
No hot water or steam
comes out of the hot
water/steam wand.
Check if the hole of the hot water/steam wand is clogged. If so,
clean the hole.
The classic milk frother may be dirty. Clean the classic milk frother.
The espresso does not have
enough crema.
Use a different type of coffee beans or adjust the ceramic coffee grinder
(see chapter ‘Using the machine’, section ‘Adjusting the grinding degree’).
The machine does not heat
up fast enough and little
coffee comes out.
Descale the machine (see chapter ‘Descaling the machine’).
The brewing unit cannot be
removed.
Remove the coffee grounds container before you open the maintenance
door. If you still cannot remove the brewing unit follow the next steps.
Reinsert the coffee grounds container, close the maintenance door, switch
on the machine. The machine prepares for use. Switch off the machine
and try to remove the brewing unit again.
The brewing unit cannot be
placed back.
Make sure that the lever is in contact with the base of the brewing unit.
Also make sure that the hook of the brewing unit is in the correct position.
See chapter ‘Cleaning and maintenance’, section ‘Cleaning the brewing unit’.
If you still cannot place the brewing unit back.Reinsert the coffee grounds
container and leave the brewing unit out. Close the maintenance door,
switch on the machine. The machine prepares for use. Switch off the
machine and try to place back the brewing unit again.
The machine grinds the
coffee beans but no coffee
comes out.
Clean the coffee exit duct and set the grinder to a coarser setting.
Clean the brewing unit (see chapter ‘Cleaning and maintenance’, section
‘Cleaning the brewing unit’).
Fill the water tank with water.
Clean the coffee spout.
The coffee is too weak.
Adjust the ceramic coffee grinder to a finer setting (see chapter ‘Using the
machine’, section ‘Adjusting the grinding degree’).
ENGLISH
27
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