Service 15
Problems
Solutions
No image from the external HDMI device.
• Check if the HDMI input is selected.
• Disconnect the HDMI cable or switch off the
HDMI device.
• Wait
3
seconds.
• Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from the external connected
device.
• Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device.
• On the HDMI output device, set the audio setting
to Stereo (PCM).
No sound when you connect your
computer via HDMI cable.
• Check that the sound is activated on the computer
and set to output to the projector.
The projector does not react to remote
control commands.
• Check the batteries of the remote control.
The temperature of the projector’s surface
is warm.
• For this projector it is normal to generate
moderate heat during operation.
What to do if the projector does not work
when connecting to a notebook PC?
• Check that the HDMI cable is plugged in correctly.
• Make sure that the notebook PC has been
switched to projector display.