Départ. Technical support- CM640
PROCEDURE
COMPANY RESTRICTED
PHILIPS Consumer
Communications
Centre du Mans
Service Repair Support
VY-V-640-204
Page : 22 of 42
Langue : EN
Date : 09/21/01
PHILIPS ELECTRONICS N.V. 1999
VY-V-640-204
All rights reserved. Reproduction in whole
or in part is prohibited without the written
consent of the copyright owner.
8.4
W@P Test Procedure
With regard to the mobile phones only four things can prevent the W@P applications to operate properly :
•
The Mobile Phone is not W@P able
•
Registration problem
(W@P & data/fax options should be needed depending on the operator)
•
A bad configuration
(wrong W@P parameters)
•
The mobile has a deficient Radio part.
So that’s why to solve W@P problems the following process must be observed.
Ø
Ensure about the W@P capability of the mobile phone.
Ø
Interrogate the customer regarding his operator registration.
Ø
Check with the customer that all the needed parameters are stored in the phone memory
( a quick test has to be performed to check memory reliability)
Ø
Perform a functional and a radio test of the mobile phone.
The W@P Test procedure as to be performed only if the customer complains about W@P applications.
8.4.1
Functional and radio test
Before starting the W@P procedure it must be assumed that the functional test and the radio test have been done
successfully.
(Refer to chapters 8.1 & 8.2)
8.4.2
W@P parameters settings
(to be checked using the Operator Simcard)
Press OK to access the
menu
Press the Compass key
left or right to find Access
settings and press OK
Several W@P
configurations can be
stored. Select one
Press the Compass key
left or right to find Change
and press OK
