Dynalite Hardware
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Installation Guide
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Page 19
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14
th
November 2019
www.philips.com/dynalite
Button Panel, Sensor and Dry Contact issues
Symptom
Probable cause
Solution
Device does not operate or
indicator/display flashes.
•
Wiring issue on DyNet bus.
•
No or insufficient power
available.
•
Low voltage
Check power supply to the device.
Check for broken wires.
Check controllers are online and
contributing to the network supply.
Add power supply to boost voltage.
Light Wash effect false triggers
•
Unearthed metal objects
within 30cm (12 in) of panel.
•
Wall box and mounting
plate earthing not applied as
per installation instructions.
Ensure that all metal in the wall and
surrounding metal is Earthed.
Connect the DyNet shield, wall box and
mounting plate to Earth.
Ensure that unused wires have been
connected to correctly Earthed shield
terminal (for example brown/Brown-
white pair).
Touchscreen issues
Symptom
Probable cause
Solution
Device does not operate at all
•
No power available.
•
Wiring issue.
Check power supply adaptor and
ensure correct supply voltage.
Check for broken wires.
Device is on but not able to
control anything
•
Broken power supply wire.
•
Broken wire on RS-485 bus.
Check plug is inserted correctly.
Check for broken RS-485 wires.
Check voltage at device for correct
electrical values.
Third party system integration issues
Symptom
Probable cause
Solution
One or both systems no longer
operate
•
Bus contention
(incompatibility)
Install a suitable conversion
gateway/interface (for example, a
DTK622-232).
Dynalite controls operate
intermittently
•
Third party system (such as
such as AMX, DMX or
Crestron) is streaming
messages and overriding
DyNet.
Install a suitable conversion
gateway/interface (for example, a
DTK622-232).
Disable DMX.
To ensure safety and prevent damage to the system, appropriate isolation shall be provided. Only SELV/Class 2
(UL) systems shall be connected to non-isolated DyNet interfaces.
