Service Modes, Error Codes, and Fault Finding
5.
5.3
Service Tools
5.3.1
ComPair
The ComPair Tool is no longer supported here.Still, the
interface box can be used as level shifter between the TV
chassis and PC.
5.4
Software Upgrading
5.4.1
Description
The user can upgrade the main software via an USB port. This
allows replacing a software image in a stand alone set.
How to upgrade the main software is described in the user
manual or on the Philips website (P4C).
5.4.2
Introduction
Philips continuously tries to improve its products. So, it’s
advisable to update TV software as soon as an update is
available.
Software update files can be provided by the dealer or
downloaded from Philips support website:
http://www.philips.com/support
Tools for software upgrade via Memory Stick
Following items are required:
1.
A personal computer connected to the Internet.
2.
An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3.
A FAT formatted USB memory stick (preferably empty).
Note
•
Use memory sticks that are FAT/DOS-formatted (only this
format is supported).
•
Only use software update files that are present on the
http://www.philips.com/support
website.
5.4.3
How to check current TV Software Version
Before starting the software upgrade of a TV set, it is advisable
to check the its current software version:
1.
On the remote control press key sequence “1 2 3 6 5 4” to
enter the CSM mode.
2.
Select “Current Main Software” using the “up/down” cursor
keys.
When the current TV software version equals the latest update
software found on
http://www.philips.com/support
necessary to update the TV software.
5.4.4
How to download latest software
1.
Open Philips webpage
http://www.philips.com/support
2.
Search the information and software related to the TV set.
3.
Select the latest software update file and download it on
the PC.
4.
Insert the USB memory stick into an USB port on the PC.
5.
Extract the downloaded ZIP file and copy it to the root
directory of the USB stick.
5.4.5
Update TV software
1.
Turn on the TV set and wait until it operates normal.
2.
Insert the USB memory stick with the software update files
in one of the USB ports of the TV set and power it up.
The TV set should automatically detect the USB stick and
show a window as in
3.
If the TV set did not detect the USB stick, then disconnect
the stick and repeat previous step.
4.
Select “Update” and press “OK”. Refer to
.
5.
In next menu select “Start” and press “OK” to start software
update. Refer to
.
The upgrade should start, the update progress should be
displayed on screen.
6.
When the software update is completed, remove the USB
stick and select “Restart” and press “OK” to restart the TV
set. Refer to
Figure 5-5 Update TV software [1/3]
Figure 5-6 Update TV software [2/3]
Figure 5-7 Update TV software [3/3]
Note:
•
Do not remove the USB stick during the software update.
•
If a power failure occurs during the update, do not remove
the USB stick from the TV set. The software update will
continue as soon as the set is again powered.
•
If an error occurs during the update repeat the procedure.
•
It’s not advisable to downgrade to a previous software
version.
•
After the software upgrade is successfully completed, use
the PC to remove the TV software from the USB stick.
19080_207_110324.eps
110324
19080_208_110324.eps
110324
19080_209_110324.eps
110324
