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41

Installation and User’s Guide

Problem or Symptoms

Possible Cause

Corrective Action

Unable to turn Heat Pump ON. Display is 
Blank. Unit will NOT start.  

Control failure. No power supply to heater. Tripped 
breaker or blown fuse. Faulty Transformer. Incorrect 
Wiring.

Reset breaker. Replace fuse. Call dealer or factory for advice before 
attempting to replace parts. Replace Transformer. Check wiring. 

Unit power is ON and Set Temperature is 
above Actual. Unit will NOT start to heat or 
cool. No Alarms.

Remote feature enabled, but no controlling device 
hook-up. Control failure.

Check to see if the Remote feature on the Control Board is enable. 
Disable if needed. See Section 3 for more information on Remote 
function. Call dealer or factory for advice before attempting to replace 
parts. Replace Control Board. 

Unit power is ON and Set Temperature is 
above Actual. Unit will NOT start to heat. No 
Alarms.

Heat Pump pool/spa selection mode is incorrect. The 
thermostat is malfunctioning. Control Board Failure.

Check to see if heat pump is in correct active pool/spa mode by 
pressing the pool/spa button. If active mode is spa, but trying to 
heat/cool pool press pool/spa button again to change the active mode 
to pool. If active mode is Pool, but want spa heat change active mode 
to spa. Call dealer or factory for advice before attempting to replace 
parts. Replace thermostat. Replace Control Board. 

Unit power is ON, and Set Temperature is 
above Actual. Unit cycles on and off, i.e. 
Compressor cuts on briefly and then off after 
Five minute delay before set point is reached. 

Faulty Compressor. Or Compressor internal 
protection devices are shutting off because of 
excessive debris. Faulty Compressor contactor.  
Incorrect wiring. Control Board Failure. Internal 
bypass valve damaged or clogged with debris. Heat 
exchanger clogged with debris. Suction leak allowing 
air into the water flow. Unit is plumbed backwards. 

Clean entire filtering system and or replace filter element. Inspect & 
clean pump impeller. Adjust all plumbing valves. Repair suction air 
leaks, grease pump lid o-ring. Replace filter. Wrong filter pump pipe 
size. Automatic pool vacuum causing restriction. Call your dealer or 
factory for advice if corrective action does not solve the problem. 
Possible Compressor's internal relief valve or overload protection 
device is faulty. Call dealer or factory for advice before attempting to 
replace parts. Replace Compressor. 

Unit is forming ICE or Frost on the outer air 
coil, usually at the bottom. 

Discharge air flow is restricted. Discharge air is 
accumulating and being drawn back through the outer 
air coil. The fan is obstructed, low air flow. Sprinklers 
spraying on the outer air coil during cooler 
temperatures. Outer air coil clogged with debris. 
Plants too close to heater, blocking discharge air flow. 
Low refrigerant pressure caused by a Refrigerant 
leak. Possible malfunctioning of the internal low 
refrigerant pressure switch. Check Alarm Status on 
Control Board for LOW REFRIG Alarm.

The outside air temperature too low and Defrost feature is NOT 
enable. Malfunctioning Defrost Thermistor. Make sure heater is 
installed with the required placement clearances for air flow and roof 
clearance. Do NOT install indoors. Make sure that your sprinklers do 
NOT spray on the heater in any way what so ever. If ice forms on the 
outer coil, shut the heater off and allow ice to thaw. You may use water 
at low pressure to thaw ice build up on the outer coil, shut the heater 
off when doing so. Call your dealer or factory for advice corrective 
action does not solve the problem.

Unit power is ON, and Set Temperature is 
above Actual. Fan is NOT Turning. No Alarms. 

Faulty Fan Relay. Faulty Capacitor. Faulty Fan Motor. 
Control Board Failure. Incorrect wiring.

Call dealer or factory for advice before attempting to replace parts. 
Replace Fan relay. Replace Capacitor, Replace Fan motor. Replace 
Control Board. 

Fan is turning, no cool air discharge out of top 
of heater. Unit ON, and Set Temperature is 
above Actual, but Unit is not heating. No 
Alarms.

Heat Pump is in the five minute safety delay and 
Compressor has not started. Faulty Compressor. 
Faulty Capacitor. Compressor contactor is stuck 
open. Control Board failure. Incorrect wiring.

Call dealer or factory for advice before attempting to replace parts. 
Replace Capacitor. Replace Control board. Replace Contactor. 
Replace Compressor. 

Spa will not heat to maximum
temperature of 104° F.
Thermostat is turned all the way up.
   

OR

Spa is heating very slowly.

Low or restricted water flow through heater. Dirty or 
worn filters or clogged lint traps. Clogged filter pump 
impeller. Improper plumbing valve settings. Suction 
leak allowing air into the water flow. Low water flow 
when switched to spa mode or the control is not in 
spa mode. Unit is plumbed backwards. Heat 
exchanger clogged with debris.  Internal bypass valve 
damaged or clogged with debris. Your spa 
thermometer is not reading the correct temperature. 
Air blower is running. Venturi air inlets are open. It is 
very cold outside. Spa pump is not running.

Clean entire filtering system and or replace filter element. Inspect & 
clean pump impeller. Adjust all plumbing valves. Repair suction air 
leaks, grease pump lid o-ring. Shut off air blower and or Venturi inlets 
that allow air turbulence in the spa. Use a cover while heating the spa. 
Outside air temp. too cold. Set spa pump timer for longer time. Call 
your dealer for advice. Call the factory for advice.

Pool is heating very slowly.
Pool is not getting up to temperature.

Low or restricted water flow through heater.
Dirty or worn filters or clogged lint traps. Clogged filter 
pump impeller. Improper plumbing valve settings. 
Suction leak allowing air into the water flow. It is cold 
outside. Pool pump timer is not set for a long enough 
running period. Pool is not covered. High wind speed 
over pool. Shaded pool area.

Clean entire filtering system and or replace filter element. Inspect & 
clean pump impeller. Adjust all plumbing valves. Repair suction  air 
leaks, grease pump lid o-ring. Use a pool cover. Place a wind break 
around pool. Set pool pump timer longer. Call your dealer  for advice. 
Call the factory for advice.

Содержание ThermalFLo HP

Страница 1: ...IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS UltraTemp Heat Pump Installation and User s Guide AHRI Performance Certified...

Страница 2: ...ndorsement between the proprietors of these names and brands and PentairWater Pool and Spa Inc Those names and brands may be the trademarks or registered trademarks of those parties or others P N 4740...

Страница 3: ...8 Multiple Unit Installation 9 Heat Pump Heater and or Solar Combination 9 Multiple Heat Pump Connections 10 Electrical Connections 11 General Information 11 Main Power 11 Bonding 11 Remote Operation...

Страница 4: ...anel Alarm Messages 31 Heat Pump Wiring Diagram Single Phase 50 60 Hz 32 Heat Pump Wiring Diagram Three Phase 60 Hz 33 Heat Pump Wiring Diagram Three Phase 50 Hz 34 AutoSet Contactor to Mechanical Tim...

Страница 5: ...ons inside this guide WARNING To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times WARNING For units intended for use in other than s...

Страница 6: ...e with an accurate thermometer Spa or hot tub thermostats may err in regulating water temperatures 5 Persons with a medical history of heart disease circulatory problems diabetes or blood pressure pro...

Страница 7: ...ends a maximum water temperature of 78 F 25 C Use an accurate pool thermometer Adifference of 4 F 2 C between 78 F and 82 F 26 C and 28 C will significantly increase energy consumption 2 Carefullymoni...

Страница 8: ...18 Recommended Fuse Size 50 50 50 50 50 30 Max Fuse Breaker Size 70 70 70 60 60 40 Compressor Fan Motor System RLA 32 2 34 32 2 34 32 2 34 26 2 28 32 2 34 12 1 13 Compressor Fan Motor System LRA 148 4...

Страница 9: ...not reasonable to expect a heat pump to perform like a gas heater which has a much higher BTU output and faster response Additionally gas heaters are not dependent on environmental conditions Swimmin...

Страница 10: ...eratures Automatic defrost feature senses refrigerant temperature and prevents the heat pump from freezing allowing the heat pump to operate at even lower temperatures Compatible with all automated co...

Страница 11: ...theinstallerforall heatpumpinstallations 1 Plumbingconnections 2inch 2 Levelsurfaceforproperdrainage 3 Suitableelectricalsupplyline Seeratingplateonunitforelectricalspecifications Ajunctionboxisnot ne...

Страница 12: ...TION When pool equipment is located below the pool surface a leak from any component can cause large scale water loss or flooding Pentair Water Pool and Spa Inc cannot be responsible for such water lo...

Страница 13: ...requireaminimumofthree 3 metersfrompoolwater Roof Run off Make sure the heat pump is not located where large amounts of water may run off from a roof into the unit Sharp sloping roofs without gutters...

Страница 14: ...willleaveabuildupontheevaporator coils and electronics causing corrosion and hamper the efficiency If you are located within 15 miles of the coast salt may also be in the well water Anchor Clamp s Ins...

Страница 15: ...stall a shut off valve or any kind of variable restriction in the water piping between the heat pump outlet and the pool spa The heat pump must be protected from back siphoning of water If there is an...

Страница 16: ...turnover rates can be maintained with the installation of additional heat pumps and plumbing restrictions Automatic Flow Control Valve The inlet outlet header of the heat pump comes equipped with an i...

Страница 17: ...e PentairWater heat pump may be used in conjunction with a gas or electric heater or any combination of heatsourcesincludingsolar Allheatsourcesmustbeplumbedinseriestoworkcorrectlyandefficiently Areco...

Страница 18: ...ic balancing Extend 12 305 mm past end heater inlet for hydraulic balancing Pool Pump Flow Meter Minimum 2 PVC Pipe 2 PVC Pipe Flow Meter To Pool OPTIONAL 2 Check Valve Bypass Check Valves are optiona...

Страница 19: ...rocedure to wire the heat pump to the electrical source Be sure the power to the circuit for the heat pump is turned off 1 Remove the front left panel of the heat pump cabinet you do not need to remov...

Страница 20: ...movetheelectricalservicepaneltotheheatpump Removethe4bezelretainingscrewsfromabovethe electricalcompartmentandrotatethebezeldownward ThiswillallowyoutoaccesstheRemoteterminals onthebackoftheheatpumpco...

Страница 21: ...onandsecurewiththetwoscrews 9 ConnectthecablefromtheIntelliTouch orEasyTouch LoadCentertotheheatpumpremotecontrol terminalsusing in Spade connectors seeFigure11onthepreviouspage Followinstructionsfor...

Страница 22: ...ard to the IntelliTouch or EasyTouch system is via the optional four wire cable P N 520199 To connect the heat pump board cable to the IntelliTouch or EasyTouch load center CAUTION Switch the main pow...

Страница 23: ...the Green wire to J8 pin 2 and yellow wire to J8 pin 3 Do NOT use pin 1 red or pin 4 black wires The connections are shown in the Figure 15 6 Rotate the bezel back upwards into position and reinstall...

Страница 24: ...e heat pump should turn off immediately 4 If the heat pump continues to operate when the filter pump is off then the water pressure switch needs to be adjusted 5 Remove the heat pump s left front pane...

Страница 25: ...y time in minutes and seconds Be sure that there is water in the pool and that the surface level is above the skimmer or other inlets of the pool s filter system The pool pump must be on and water flo...

Страница 26: ...entpresses theuseofthepoolorspasetpointswillbetoggled TheoperatorcanalsotogglebetweenthepoolandspasetpointbyusingtheUPandDOWNarrows 4 UPandDOWNArrowbuttons TheUPandDOWNarrowswillraiseorlowerthetempera...

Страница 27: ...ted by pressing the UP or DOWN arrow buttonswhentheassociatedpoolorsparunscreenisdisplayed Thetemperaturesetpointisdisplayed afterthelettersSETinthelowerleftcornerofthedisplay ThenumberafterACT ontheb...

Страница 28: ...atpumpwillstayOFFwhentimeexpires Countdowntimeisinhoursandminutes a Toactivatetheheatpumptimer presstheMENUSELECTbuttonrepeatedlyuntiltheheatpump timerscreenisdisplayed Withthatscreendisplayed pressth...

Страница 29: ...below 45 F To use the Serial Remote mode the Serial Remote should be turned ON default setting and the Intell Address screen from the Operator Setup Menu Tree must be assigned to the proper address O...

Страница 30: ...zesacontactorwhichcanbeconnectedto thepumptomovewaterthoughtheheatpump Thisallowstheheatpumptosensethetemperatureofthe bodyofwaterwhosetemperatureisbeingmaintained Afteratemperaturestabilizationdelay...

Страница 31: ...tesandseconds SeeDefrostsectiononpage29formoredetails SENSING WATER TEMP REMAINING 1 00 RESTART DELAY REMAINING 5 00 DEFROST DELAY REMAINING 15 00 4 PumpStartDelay OnetoFourHourtimerusedinconjunctionw...

Страница 32: ...NU TREE POOL IDLE HEAT COOL SET __ ACT __ SPA IDLE HEAT COOL SET __ ACT __ HEAT COOL AUTO SET TO H C A HEAT PUMP RUNTIME REMAINING NONE RELAY REMOTE ON OFF AUTOSET OVERRIDE IS ON OFF ALARM STATUS REST...

Страница 33: ...intisactive This screen also displays the water temperature set point and the actual measured water temperature TheSpasetpointcanberaisedorloweredusingtheUPandDOWNarrowswhilethisscreenisdisplayed Thed...

Страница 34: ...howshowmuchdelaytimeisleft 9 AlarmScreen Ifanalarmconditionispresentitwillbedisplayedonthisscreen Ifnoalarmsarepresent thescreenwilldisplayALARMSTATUSNONE Thecontrolboardhastheabilitytostorea30Alarm h...

Страница 35: ...IUS PRESS POOL SPA TO EXIT SETUP WP HP LP PL SP 1 1 1 0 0 FAN COMP PMP REV 1 1 1 0 DEFROST ENABLE DISABLE WATER TEMP OFFSET OFFSET 2 TO 2 THE NUMBER ONE 1 IS DISPLAYED WHEN THE ASSOCIATED INPUT OUTPUT...

Страница 36: ...arrows 4 IntellAddress IntelliTouch RS 485CommunicationsAddresswhichmustmatchtheaddressusedin theIntelliTouch orEasyTouch automationcontrollerbeingcommunicatedwith Adjustablefrom1to16 usingtheUPandDOW...

Страница 37: ...ol panel can be locked Once locked if any button is pressed the display will read Toactivatethecontrolpanellockout presstheMENUSELECTandPOOL SPAbuttonssimultaneously To unlock the control panel press...

Страница 38: ...willcontinuetocountdowninhoursandminutes 3 Oncethe4hourshasexpired at1 00am thecontrolboardwillenergizetheinternalcontactorintheheat pumptoturnonyourwatercirculationpump 4 Theheatpumpwillsensewatertem...

Страница 39: ...r e h t e r u t a r e p m e t r e t a W T R O H S H T N O I T C U S d e t r o h s t i u c r i c r o t s i m r e h t t s o r f e D N E P O H T N O I T C U S n e p o t i u c r i c r o t s i m r e h t t...

Страница 40: ...SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK WHITE PURPLE BLACK BLACK Capacitor COMPR FAN FAN HERM C Transforme...

Страница 41: ...HITE GREEN THERM1 THERM2 COM SPA POOL INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 RS 485 J8 INTELLITOUCH CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Capacitor 7 5 mF T...

Страница 42: ...INPUT SWITCHES J9 WTR TEMP J4 DEF TEMP J5 3 WIRE REMOTE TERM PWR J7 J8 CONNECTION BLACK OUTPUTS J3 BLACK PURPLE BLACK BLACK Transformer 208V 380V 24 VAC COM Compressor Contactor Fan Relay BLACK WHITE...

Страница 43: ...Timer CLOCK MOTOR 240V SUPPLY GROUND LINE 1 LINE 2 FILTER PUMP GROUND AutoSet Contactor A 1 2 3 4 NOTES 1 Mechanical timer is not provided with the heat pump 2 Example only other timers will be simil...

Страница 44: ...o i t a r t n e c n o C e t u t i t s n I l o o P d n a a p S l a n o i t a N I P S N y b d e h s i l b u p Table 1 Optimal Water Chemistry Ranges NOTE For spas it is also necessary to perform water...

Страница 45: ...rosionanddamage Useadeflector ifneeded 5 Iftheunitisinstalledunderaverysharproofpitchorunderaroofwithoutagutter agutterordivertershould befittedtopreventexcessivewaterfrompouringdownintotheunit 6 Do n...

Страница 46: ...thepool Duringthisheatexchangeprocesstherefrigerantiscooledandreturnedtothe air coil and the cycle repeats NOTE Themaximumheatoutputandefficiencyofaheatpumpisdependentuponthequalityandperformance ofth...

Страница 47: ...e control board 1 Water circulation pump not on Verify water circulation pump is on 2 Insufficient water flow Dirty or worn filters or clogged lint traps Verify filter is clean backwash if necessary t...

Страница 48: ...element Inspect clean pump impeller Adjust all plumbing valves Repair suction air leaks grease pump lid o ring Replace filter Wrong filter pump pipe size Automatic pool vacuum causing restrictio 8 Un...

Страница 49: ...W REFRIG Alarm The outside air temperature too low and Defrost feature is NOT enable Malfunctioning Defrost Thermistor Make sure heater is installed with the required placement clearances for air flow...

Страница 50: ...tor inside the electrical box If red switch two of the Input wires Any two of the three can be switched Faulty Phase Monitor Call dealer or factory for advice before attempting to replace parts Replac...

Страница 51: ...23 11 HP900 348 132 8 HP1200 360 131 6 HP1200R 360 131 6 UltraTemp 110 337 153 9 UltraTemp 120 344 146 7 UltraTemp 120 H C 368 146 8 UltraTemp 120C 346 143 10 UltraTemp 100I 335 144 8 UltraTemp 90I 33...

Страница 52: ...ment Parts UltraTemp Illustrated Parts 40 32 13 3 26 6 29 30 12 31 33 34 28 5 15 14 43 11 44 7 10 35 36 9 8 38 39 24 25 25 25 2 41 42 4 27 37 1 B DETAIL B Single Phase DETAIL B Three Phase 19 20 21 22...

Страница 53: ...E MODEL 90I ONLY 24 473742 PANEL FRONT RIGHT 24 474194 PANEL FRONT RIGHT 36 BLACK 24 473431 PANEL FRONT RIGHT MODEL 100I ONLY 24 473412 PANEL FRONT RIGHT MODEL 90I ONLY 25 470159 SCREW 10 x 75 PAN HEA...

Страница 54: ...46 Installation and User s Guide SAVE THESE INSTRUCTIONS...

Страница 55: ...47 Installation and User s Guide NOTES...

Страница 56: ...P N 474099 Rev C 08 02 10 474099...

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