Pelican 1354 NaturSoft Custom Salt Free
Water Softener/Conditioner
© 2013 Enviro Water Solutions, Inc.
3060 Performance Circle, Suite 2, DeLand, FL 32724
Rev B
Page 14
www.pelicanwater.com
(877) 842-1635
Warranty
Pelicans Limited Lifetime Warranty
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" & smaller), valves, in/
out heads, bypass's, fittings, Natursoft media and housings ("Covered Items") will be free from defects in
material and workmanship under normal use and service for the life of the system. No warranty is made
with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical
damage, installation on water quality outside guidelines for system or damaged caused by fire, acts of
God, or freezing.**
Limitations and Responsibilities
Pelican's obligation to the customer under these warranties shall be limited, at its option, to replacement
or repair of Covered Items by these warranties, labor is not covered. Prior to return or repair of Covered
Items, the customer must obtain a return goods authorization number from Pelican and at Pelicans option,
return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties
will be returned prepaid standard freight to the original point of shipment. Expedited freight options are
available at customer expense.
No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident,
misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties
apply only to the original registered owner so long as the owner owns the home in which the unit was
originally installed. Customer must register their system with Pelican within 90 days of purchase* in order
to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was
originally installed. Warranty begins on the date of delivery of product to the customer. Improper
maintenance of system (i.e. not replacing filters or media) on time will be considered "neglect".
Installation of any system on water conditions outside of or beyond the recommended specs of any system
voids any warranty.
Pelican gives this warranty to the customer in lieu of all other warranties, express or implied, including
without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment
of certain water and hereby expressly disclaims all other such warranties. Pelican's liability hereunder shall
not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or
consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising
in connection with the installation or use or inability to use the Covered Items or any water treatment
system the Covered Items are incorporated into. These warranties are governed by the laws of the state of
Florida and may change at any time without notice.
*Failure by California and Quebec residents to complete the product registration form does not diminish
their warranty rights.
**For all orders placed on or after June 3rd, 2011.
