troubleshooting
17
The service department telephone number can be found on the guarantee card
provided or on www.hps.nl
If you notice a crack in the glass top (however small), switch the hob off
immediately, unplug the hob, turn off the (automatic) fuse switch(es) in the meter
cupboard or, in the event of a permanent connection, set the switch in the
power supply lead to zero). Contact the service department.
Noise in the base of the pan
While cooking, you might hear a rattling noise in the base of the pan. This is
harmless. The noise is caused by the effect the high power of the cooking zone
has on the base of the pan. This noise can be reduced by selecting a lower
setting.
Lower power level than expected
If your hob is connected to a 2 phase system, the capacity of the left-hand zone
and the middle zone will be limited to a total maximum of 3.7 kW. You will not
be able to use two zones at a high setting at the same time. If the maximum
combination of setting has been reached you will hear a bleep and a dot will
appear in the display. The power level of the setting with the dot will be slightly
lower than the normal power level on that setting.