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User Manual for IP-PTZ643/645

1.7.4 Simple Troubleshooting

Fault

Check

Possible Cause Solution

Power supply

Replace

No picture and
no telemetry

Mains power
supply

PTZ

mainboard Replace

Motor fault

Mechanical fault Obstruction or

part failure

Camera angle
too sharp

Adjust as
necessary

Insufficient
power

Use/replace
power supply

Image okay but
camera is not
doing a self test

Camera
movement

Mainboard

fault Replace

Power going to
camera and to
camera module

Disconnection Reconnect

Disconnected

Reconnect

Cable too long

Over 100m

IP address error Change IP addr

Self tests okay
but no images

Network cable

Incorrect cable

Use correct type

Self test and
image okay but
no telemetry

Client or web
configuration
issue

Check PTZ
address,
protocol and
baud rate
settings

PTZ address,
protocol and
baud rate must
agree with PTZ
camera settings

Is transparent
protective cover
still on dome
cover

Remove

Check dome
plastic cover

Is dome cover
dirty

Clean dome
cover

Image is not
sharp/colours
are pale

Check PTZ
focus settings

Is camera in
manual focus

Set to auto focus

Содержание IP-PTZ643W

Страница 1: ...PTZ643 645 IP High Speed PTZ with IRs Version 007 Last Revised 02 10 2015 Models IP PTZ643W 1 3mp IP PTZ645W 2 0mp 20 x Optical Zoom 1 3 and 2 Megapixel models ONVIF Protocol 4 7mm 94mm Lens 12 x High Power IRs up to 150m ...

Страница 2: ...ands 12 1 9 1 General Commands 12 1 9 2 Function Commands 12 1 9 3 Patrol Tour Setup Procedure 15 1 10 Connecting IP Camera to IP DVR 16 1 10 1 Connecting through Alien MEGA DVR 16 Chapter 2 Network Connection 18 2 1 Setting the Network Zoom Camera over the LAN 18 2 1 1 Wiring over the LAN 18 2 1 2 Detecting and Changing the IPAddress 19 2 2 Setting the Network Camera over the WAN 20 2 2 1 Static ...

Страница 3: ...uring NAT Network Address Translation Settings 46 5 3 11 Configuring Email Settings 46 5 4 Configuring Video and Audio Settings 48 5 4 1 Configuring Video Settings 48 5 4 2 Configuring Audio Settings 49 5 4 3 Configuring Region of Interest ROI 50 5 5 Configuring Display Settings 51 5 5 1 Image Adjustment 52 5 5 2 Exposure Settings 52 5 5 3 Focus Settings 53 5 5 4 Day Night Switch Mode 54 5 5 5 Bac...

Страница 4: ...0 Appendix 1 SADP Software 91 Appendix 2 Port Mapping 92 Appendix 3 CCTVWindow 95 CAUTION Make sure the power supply voltage is correct before using the camera Do not drop the camera or subject it to physical shock Do not touch sensor modules with fingers If cleaning is necessary use a clean cloth moistened with ethanol and wipe it gently If the camera is not be used for an extended period of time...

Страница 5: ...rts ONVIF protocol and JPEG picture capture Provides motion detection function Auto focus function Advanced video compression with high compression ratio Supports dual stream Supports JPEG picture capture Provides RS 485 and RS 232 interfaces 1 3 PTZ Control Pans 360 degrees continuous rotation Tilts 90 degrees without any blindspot PTZ auto adjusts speed according to the zoom function Auto switch...

Страница 6: ...oder Built In Pan Range 360 Tilt Rotate 90 High Speed Pan 0 6 200 s Tilt 0 8 75 s Presets 128 Standard Speed Pan 0 6 30 s Tilt 0 4 17 s Monitoring Method Preset Patrol Auto Scan Operational Environment Outdoor 20 60 Indoor 10 50 Protection Rating IP66 Humidity 0 95 Installation Wall Mount only 1 6 Installation Instructions 1 6 1 Overall Dimensions ...

Страница 7: ... for IP PTZ643 645 7 1 6 2 Wall Bracket Dimensions Step 1 Place bracket against wall and mark the four positions for screw holes Step 2 Drill and plug holes Step 3 Feed multi core cable from camera through bracket ...

Страница 8: ...out sideways via the access on the side of the bracket as shown above Fix bracket to wall and seal with silicon around exposed cable entry points Do not allow cable to run down into the camera but if cable has to run down take cable run down below entry point and loop it upwards into entry point Step 6 Remove transparent film from dome cover silicon ...

Страница 9: ...ect to another device using a crossover cable connecting to a router using a LAN cable or a switch Note that the network cable should not me more than 100 metres Each IP camera must use a unique IP address 1 7 3 RS485 Cable Connection The RS485 cable allows the IP camera to control telemetry from a keyboard or DVR rather than via a network connection Ensure that the connects to the T connection at...

Страница 10: ...o camera and to camera module Disconnection Reconnect Disconnected Reconnect Cable too long Over 100m IP address error Change IP addr Self tests okay but no images Network cable Incorrect cable Use correct type Self test and image okay but no telemetry Client or web configuration issue Check PTZ address protocol and baud rate settings PTZ address protocol and baud rate must agree with PTZ camera s...

Страница 11: ...nd the camera will then move to the preset position Dependent on whether the keyboard DVR or software uses an embedded Enter command will dictate the format of the preset and call command used For example a keyboard with an Enter key could set a preset using PRESET nn ENTER where nn preset number Where the keyboard has no Enter key the enter is embedded in the command such as nn PRESET where nn pr...

Страница 12: ...ity Camera Module Functions 91 IR Cut Filter Modules Patrol Tour Functions 92 Patrol Tour setup running Pattern Functions 93 Pattern setup running PTZ Control Functions 94 Park options auto scan Menu 95 No menu on this PTZ System Settings 96 Factory Reset High Speed Auto Scan 98 Low Speed Auto Scan 99 1 9 2 Function Commands Function Commands are the second layer associated with a General Command ...

Страница 13: ...nd 10 Patrol Time 5 240s 11 Patrol Speed 1 63 Example Create Patrol Tour Number 1 PRESET 92 CALL SHOT 1 Opens Patrol Tour 1 CALL SHOT PRESET 1 2 3 Etc Add presets then when finished CALL SHOT 92 CALL SHOT PRESET 9 to Save Patrol Tour CALL SHOT 92 CALL SHOT 1 Runs the Patrol Tour 1 PRESET 93 PATTERN 1 PATTERN 1 2 PATTERN 2 3 PATTERN 3 4 PATTERN 4 5 PATTERN END Example Create Pattern Number 1 PRESET...

Страница 14: ...itiate Park to allow PTZ to return to a Preset Tour Pattern after time period Examples CALL SHOT 94 CALL 1 CALL 94 CALL 31 After 10 secs of inactivity move to Preset 1 CALL SHOT 94 CALL 9 CALL 94 CALL 32 After 30 secs of inactivity move to Patrol Tour 1 CALL SHOT 94 CALL 17 CALL 94 CALL 33 After 60 secs of inactivity move to Pattern 1 CALL SHOT94 CALL 9 CALL 94 CALL 30 Clear Park Time setting for ...

Страница 15: ...to Patrol Tour No n Call Preset 3 to add preset 3 to Patrol Tour No n Call Preset 4 to add preset 4 to Patrol Tour No n Call Preset 5 to add preset 5 to Patrol Tour No n Step 3 Save Patrol Tour No n with presets Call Preset 92 Call Preset 9 to save Patrol Tour No n with presets 1 9 3 2 Run Patrol Tour n Procedure Call Preset 92 Call Preset n to run Patrol Tour No n 1 9 3 3 Dwell Time at preset poi...

Страница 16: ...ting IP Camera to IP DVR 1 10 1 Connecting through Alien MEGA DVR Connect the camera to a router or switch and the DVR to a network using a standard LAN cable Enter the DVR menu and select VIDEO Click on IP Camera menu Now click on Custom Adding ...

Страница 17: ...PTZ camera default is admin Admin Password 12345 Password set in PTZ camera default is 12345 Then click Add button Then click Back Check that the status shows Click the arrow key to display the IP camera channel SPECIAL NOTE IP cameras are added to the end of the analogue channels but if an analogue is removed it will take the lowest spare channel number available ...

Страница 18: ...and change the IP of the network zoom camera 2 1 1 Wiring over the LAN The following figures show the two ways of cable connection of a network zoom camera and a computer Purpose To test the network zoom camera you can directly connect the network zoom camera to the computer with a crossover cable as shown in Figure 2 1 Refer to the Figure 2 2 to set the network zoom camera over the LAN via a swit...

Страница 19: ...re 2 3 Use the client software to list the online devices 2 Change the IP address subnet mask and gateway ensuring that the same subnet and gateway used by the router are set but a unique IP is set 3 Enter the IP address of network zoom camera in the address field of the web browser to view the live video Notes The default IP address is 192 0 0 64 The default user name is admin and password is 123...

Страница 20: ...P camera via a router Steps 1 Connect the IP camera to the router 2 Assign a LAN IP address the subnet mask and the gateway Refer to Section 3 1 2 Detecting and Changing the IP Address for detailed IP address configuration of the IP camera 3 Save the static IP in the router 4 Set port mapping E g 80 8000 and 554 ports The steps for port mapping vary depending on different routers Please call the r...

Страница 21: ...eway 3 Set port mapping E g 80 8000 and 554 ports in the router and forward to the local address set in the IP camera The steps for port mapping vary depending on different routers 4 Create the dynamic name e g www dyndns org using a domain name provider 5 In the client software set the dynamic name normal domain port 8000 user name and password port 8000 is the default server port but can be chan...

Страница 22: ...f the network zoom camera e g 192 0 0 64 and press the Enter key to enter the login interface 3 Input the user name and password and click Note The default user name is admin password is 12345 Figure 3 1 Login Interface 4 Install the plug in before viewing the live video and operating the zoom camera Please follow the installation prompts to install the plug in ...

Страница 23: ...User Manual for IP PTZ643 645 23 Figure 3 2 Download and Install Plug in Figure 3 3 Install Plug in 1 Figure 3 4 Install Plug in 2 ...

Страница 24: ...ot run If this occurs you may have to enter the Tools menu in I E press the ALT key if the menu bar in not displayed and select Compatibility View Settings then add the IP address that you are accessing the IP camera on followed by Close close I E then refire and the plug in should then run correctly This is a Windows security issue ...

Страница 25: ...view page Descriptions of the live view page Figure 4 1 Live View Page Menu Bar Click each tab to enter Live View Playback Log and Configuration page respectively Live View Window Display the live video Toolbar Operations on the live view page e g live view capture record audio on off two way audio etc PTZ Control Panning tilting focusing and zooming actions of the camera Preset Set and call the p...

Страница 26: ...ription Icon Description Live view on Live view off Manual recording off Manual recording on Audio on and adjust volume Mute Two way audio off Two way audio on Manually capture the pictures 3D zoom Note Before using the two way audio or recording with audio functions please set the Stream Type to Video Audio referring to Section 5 4 Configuring Video and Audio Settings Full screen Mode You can dou...

Страница 27: ...es or click to record the live video The local saving paths of the captured pictures and clips can be set in the Configuration Local Configuration interface To configure remote automatic recording please refer to Section 6 2 Configuring Record Schedule Note The captured image will be saved as a JPEG file in your computer 4 4 Operating PTZ Control Purpose In the live view interface you can use the ...

Страница 28: ...preset list Figure 4 4 Setting a Preset 2 Use the PTZ control buttons to move the lens to the desired position Pan the zoom camera to the right or left Tilt the zoom camera up or down Zoom in or out Refocus the lens 3 Click to finish the setting of the current preset 4 You can click to delete the preset Note You can configure up to 255 presets Calling a Preset In the PTZ control panel select a def...

Страница 29: ...ere are up to 8 patrols for customising A patrol can be configured with up to 32 presets Before you start Please make sure that the presets you want to add into a patrol have been defined Setting a Patrol Steps 1 In the PTZ control panel click to enter the patrol settings interface 2 Select a patrol number from 3 Click to enter the adding interface for preset as shown in Figure 4 6 Figure 4 6 Addi...

Страница 30: ...me its previous PTZ status or actions after it restarted from a power off You can set the time prior to the camera resuming its PTZ function 1 Enter the Basic PTZ Parameter Configuration interface Configuration Advanced Configuration PTZ Basic Figure 4 7 Basic PTZ Configuration Interface 2 Set the resume time to 30 seconds 60 seconds 300 seconds or 600 seconds before power off 3 Click to save the ...

Страница 31: ...ng Live View Parameters Mainstream Sub stream You can select or as the stream type of live viewing The main stream is with a relatively high resolution and needs greater bandwidth The sub stream is low resolution and so needs less bandwidth The default setting of stream type is Note Please refer to Section 5 4 1 Configuring Video Settings for more detailed parameter settings of the main stream and...

Страница 32: ...he following settings Live View Parameters Set the protocol type stream type image size and live view performance Protocol Type TCP UDP MULTICAST and HTTP are selectable TCP Ensures complete delivery of streaming data and better video quality yet the real time transmission will be affected UDP Provides real time audio and video streams HTTP Allows the same quality as of TCP without setting specifi...

Страница 33: ...g path of the manually captured pictures in interface Save snapshots when playback to Set the saving path of the captured pictures in interface Save clips to Set the saving path of the clipped video files in interface Note You can click to change the directory for saving video files clips and pictures 3 Click to save the settings 5 2 Configuring Time Settings Purpose You can follow the instruction...

Страница 34: ...synchronising actions by NTP server It can be set from 1 to 10080 minutes Figure 5 3 Time Sync by NTP Server You can click Test to make sure that the NTP server is connected Note If the zoom camera is connected to a public network you should use an NTP server that has a time synchronisation function such as the server at the National Time Center IP Address 210 72 145 44 If the zoom camera is set i...

Страница 35: ...time zone you can use the Time Zone function to adjust the time The time will be adjusted according to the original time and the time difference between the two time zones From the Time Zone drop down menu as shown in Figure 5 5 select the Time Zone in which the zoom camera locates Figure 5 5 Time Zone Settings Configuring Daylight Saving Time summer time Purpose The time will be adjusted automati...

Страница 36: ...Configuring TCP IP Settings Purpose TCP IP settings must be properly configured before you operate the zoom camera over network Steps 1 Enter TCP IP Settings interface Configuration Basic Configuration Network TCP IP Or Configuration Advanced Configuration Network TCP IP Figure 5 7 TCP IP Settings ...

Страница 37: ...e Multicast function of your router and configure the gateway of the network zoom camera If the DNS server settings are required for some applications e g sending email you should properly configure the Preferred DNS Server and Alternate DNS server Note The router must support the route advertisement function if you select Route Advertisement as the IPv6 mode 5 3 2 Configuring Port Settings Purpos...

Страница 38: ... 2 Check the Enable PPPoE checkbox to enable this feature 3 Enter User Name Password and Confirm password for PPPoE access Note The User Name and Password should be assigned by your ISP 4 Click to save and exit the interface 5 3 4 Configuring DDNS Settings Purpose If your roter is not supported by a static IP address you can use the Dynamic DNS DDNS for network access Before you start Registration...

Страница 39: ...main name obtained from the DynDNS website 3 Enter the Port of DynDNS server 4 Enter the User Name and Password registered on the DynDNS website 5 Click to save the settings Figure 5 11 DynDNS Settings IP Server Steps 1 Enter the Server Address of the IP Server 2 Click to save the settings Note The Server Address should be entered with the static IP address of the computer that runs the IP Server ...

Страница 40: ...ain is the same with the device alias in the HiDDNS server 3 Click to save the settings Figure 5 13 HiDDNS Settings NO IP Steps 1 Enter Server Address of NO IP 2 In the Domain text field enter the domain name obtained from the NO IP website 3 Enter the Port of NO IP server 4 Enter the User Name and Password registered on the NO IP website 5 Click to save the settings ...

Страница 41: ...se the SNMP software and manage to receive the zoom camera information via SNMP port By setting the Trap Address the zoom camera can send the alarm event and exception messages to the surveillance center Note The SNMP version you select should be the same as that of the SNMP software Steps 1 Enter the SNMP Settings interface Configuration Advanced Configuration Network SNMP Figure 5 14 SNMP Settin...

Страница 42: ... access control It enhances the security level of the LAN When devices connect to this network with IEEE 802 1X standard the authentication is needed If the authentication fails the devices don t connect to the network The protected LAN with 802 1X standard is shown as follows Network Switch PC PC RADIUS Server Network Dome Net Figure 5 15 Protected LAN Before connecting the network camera to the ...

Страница 43: ...802 1X Settings 3 Check the Enable IEEE 802 1X checkbox to enable it 4 Configure the 802 1X settings including user name and password Note The EAP MD5 version must be identical with that of the router or the switch 5 Enter the user name and password issued by the CA to access the server 6 Click to finish the settings Notes The camera reboots when you save the settings 7 After the configuration con...

Страница 44: ...o save the settings Notes Make sure that you enable the QoS function of your network device such as a router It will ask for a reboot for the settings to take effect 5 3 8 Configuring FTP Settings Purpose You can set a FTP server and configure the following parameters for uploading captured pictures Note this service is not supported Steps 1 Enter the FTP Settings interface Configuration Advanced ...

Страница 45: ...5 20 Child Directory Upload type To enable uploading the captured picture to the FTP server 3 Click to save the settings 4 You can click Test to make sure that the FTP function is set successfully optional 5 3 9 Configuring UPnP Settings Universal Plug and Play UPnP is a networking architecture that provides compatibility among networking equipment software and other hardware devices The UPnP prot...

Страница 46: ...e value of the port number by yourself 2 Click to save the settings 5 3 11Configuring Email Settings Purpose The system can be configured to send an Email notification to all designated receivers if an alarm event is detected e g motion detection event video loss video tampering etc Before you start Please configure the DNS Server settings under Basic Configuration Network TCP IP or Advanced Confi...

Страница 47: ...address of the sender SMTP Server The SMTP Server IP address or host name e g smtp 263xmail com Tip Ping the SMTP server and use the IP address instead will avoid problems with resolving the name SMTP Port The SMTP port The default TCP IP port for SMTP is 25 Enable SSL Check the checkbox to enable SSL if it is required by the SMTP server Attached Image Check the checkbox of Attached Image if you w...

Страница 48: ...nt Up to 2 receivers can be configured Receiver The name of the user to be notified Receiver s Address The email address of user to be notified Optional click Test to make sure that the email server can send email out 3 Click to save the settings 5 4 Configuring Video and Audio Settings 5 4 1 Configuring Video Settings Steps 1 Enter the Video Settings interface Configuration Basic Configuration Vi...

Страница 49: ...e video stream is updated and it is measured by frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintains image quality throughout Max Bitrate Set the max bitrate to 32 16384 Kbps The higher value corresponds to the higher video quality but the higher bandwidth is required Video Encoding The video encoding standard can be set to H 264 MPEG...

Страница 50: ...Interest encoding is used to enhance the quality of images which are specified in advance Stream Type You can set the ROI function for main stream sub stream or third stream Select a stream type and then configure the ROI settings Fixed Region The fixed region encoding is the ROI encoding for the manually configured area You can choose the Image Quality Enhancing level for ROI encoding and you can...

Страница 51: ...luding brightness contrast saturation sharpness etc Note The parameters in Display Settings interface vary depending on the models of network camera Steps 1 Enter the Display Settings interface Configuration Basic Configuration Image Display Settings or Configuration Advanced Configuration Image Display Settings 2 Set the image parameters of the network camera ...

Страница 52: ... parts of an image The value ranges from 0 to 100 Saturation This feature is used to adjust color saturation of the image The value ranges from 0 to 100 Sharpness Sharpness function enhances the detail of the image by sharpening the edges in the image The value ranges from 0 to 100 This function varies depending on the models of zoom camera 5 5 2 Exposure Settings Exposure Mode The Exposure Mode c...

Страница 53: ...ual mode you can adjust the values of Gain Shutter Iris manually This function varies depending on the models of zoom camera Limit Gain This feature is used to adjust gain of the image The value ranges from 0 to 100 Slow Shutter This function can be used in underexposure condition It lengthens the shutter time to ensure full exposure The slow shutter value can be set to Slow Shutter 2 4 6 12 16 24...

Страница 54: ...Sensitivity Day In Day mode the camera displays color image It is used for normal lighting conditions Night In Night mode the image is black and white Night mode can increase the sensitivity in low light conditions Schedule In Schedule mode you can set the time schedule for day mode as shown in Figure 5 31 The rest time out of the schedule is for night mode This function varies depending on the mo...

Страница 55: ... a scene This makes it possible to see the detail of the image that would normally be hidden 5 5 7 White Balance The White Balance mode can be set to Auto MWB Outdoor Indoor Fluorescent Lamp Sodium Lamp and Auto Track Auto In Auto mode the camera retains colour balance automatically according to the current colour temperature Manual White Balance In MWB mode you can adjust the colour temperature m...

Страница 56: ...nician you can set it to Expert Mode then adjust Space DNR Level and Time DNR Level Figure 5 34 3D Digital Noise Reduction This function varies depending on the models of zoom camera De fog Mode When there is fog in the image you can enable this function to get clear image This function varies depending on the models of zoom camera 5 5 9 Video Adjustment Mirror If you turn the MIRROR function on t...

Страница 57: ...de to ON or OFF 5 6 Configuring OSD Settings You can customise the on screen display of time and camera name Steps 1 Enter the OSD Settings interface Configuration Advanced Configuration Image OSD Settings Figure 5 35 OSD Settings 2 Check the corresponding checkbox to select the display of zoom camera name date or week if required 3 Edit the zoom camera name in the text field of Camera Name 4 Sele...

Страница 58: ...eps 1 Enter the Text Overlay Settings interface Configuration Advanced Configuration Image Text Overlay 2 Check the checkbox in front of textbox to enable the on screen display 3 Input the characters in the textbox 4 Use the mouse to click and drag the red text frame in the live view window to adjust the text overlay position 5 Click Note There are up to 4 text overlays configurable ...

Страница 59: ...er certain areas on the live video to prevent certain spots in the surveillance area from being live viewed and recorded Steps 1 Enter the Privacy Mask Settings interface Configuration Advanced Configuration Image Privacy Mask 2 Check the checkbox of Enable Privacy Mask to enable this function 3 Click Figure 5 38 Privacy Mask Settings ...

Страница 60: ...alarm input video tampering and exception These events can trigger the alarm actions such as Notify Surveillance Center Send Email Trigger Alarm Output etc For example when an external alarm is triggered the network zoom camera sends a notification to an e mail address 5 9 1 Configuring Motion Detection Purpose Motion detection is a feature which can trigger alarm actions and actions of recording ...

Страница 61: ...on detection area Note You can draw up to 8 motion detection areas on the same image 4 Click to finish drawing Note You can click to clear all of the areas 5 Move the slider to set the sensitivity of the detection 2 Set the Arming Schedule for Motion Detection Steps 1 To edit the arming schedule as shown in Figure 5 41 click in Figure 5 40 ...

Страница 62: ...schedule as shown in Figure 5 41 3 Click to set the time period for the arming schedule 4 After you set the arming schedule you can click to copy the schedule to other days Optional 5 Click to save the settings Note The time of each period can t be overlapped Up to 4 periods can be configured for each day ...

Страница 63: ... Check the checkbox to select the linkage method Notify surveillance center send email upload to FTP trigger channel and trigger alarm output are selectable Notify Surveillance Center Send an exception or alarm signal to remote management software when an event occurs Send Email Send an email with alarm information to a user or users when an event occurs Note To send the Email when an event occurs...

Страница 64: ...efer to Section 6 2 Configuring Record Schedule for settings the recording schedule TriggerAlarm Output Trigger one or more external alarm outputs when an event occurs Note To trigger an alarm output when an event occurs please refer to Section 5 11 1 Configuring Alarm Output to set the alarm output parameters 5 10 Configuring Video Tampering Alarm Purpose You can configure the zoom camera to trig...

Страница 65: ... in Section 5 9 1 Configuring Motion Detection 5 Check the checkbox to select the linkage method taken for the video tampering Notify surveillance center send email and trigger alarm output are selectable Please refer to Step 3 Set the Alarm Actions for Motion Detection in Section 5 9 1 Configuring Motion Detection 6 Click to save the settings 5 11 Configuring External Alarm Input Steps 1 Enter th...

Страница 66: ...e Arming Schedule for Motion Detection in Section 5 9 1 Configuring Motion Detection 5 Check the checkbox to select the linkage method taken for the alarm input Refer to Step 3 Set the Alarm Actions for Motion Detection in Section 5 9 1 Configuring Motion Detection 6 You can copy your settings to other alarm inputs 7 Click to save the settings ...

Страница 67: ...he Delay time can be set to 5sec 10sec 30sec 1min 2min 5min 10min or Manual The delay time refers to the time duration that the alarm output remains in effect after alarm occurs 5 Click to enter the Edit Schedule Time interface The time schedule configuration is the same as the settings of the arming schedule for motion detection Refer to Step 2 Set the Arming Schedule for Motion Detection in Sect...

Страница 68: ...and illegal login to the zoom cameras Steps 1 Enter the Exception Settings interface Configuration Advanced Configuration Events Exception 2 Check the checkbox to set the actions taken for the Exception alarm Refer to Step 3 Set the Alarm Actions Taken for Motion Detection in Section 5 9 1 Configuring Motion Detection Figure 5 47 Exception Settings 3 Click to save the settings ...

Страница 69: ...S 2 Select the NAS type as NFS or SMB CIFS If you select SMB CIFS you need to enter the User Name and Password Figure 6 1 Select NAS Type 3 Enter the IP address of the network disk The default NFS storage format of file path is dvr test as shown in Figure 6 2 And the default SMB CIFS storage format of file path is test 4 Click Test to make sure that the NAS is connected successfully Optional Figur...

Страница 70: ...s Notes Up to 8 NAS disks can be connected to the zoom camera To initialise and use the SD card optional after insert it into the zoom camera then refer to the steps for NAS disk initialisation 6 2 Configuring Recording Schedule Purpose There are two kinds of recording for the zoom cameras manual recording and scheduled recording For the manual recording refer to Section 4 3 Recording and Capturin...

Страница 71: ...ds the zoom camera starts to record at 9 59 55 The Pre record time can be configured as No Pre record 5 s 10 s 15 s 20 s 25 s 30 s or not limited Note The pre record time changes according to the video bitrate Post record The time you set to stop recording after the scheduled time or the event For example if an alarm triggered recording ends at 11 00 and the post record time is set as 5 seconds th...

Страница 72: ...se check the All Day checkbox If you want to record in different time slots within a 24 hour period check the Customise checkbox Set the Start Time and End Time Note The time of each timeslot cannot overlap Up to 4 slots can be configured 2 Select a Record Type The record type can be Normal Motion Detection Alarm Motion Alarm Motion Alarm Normal If you select Normal the video will be recorded auto...

Страница 73: ...mation please refer to Section 5 11 Configuring External Alarm Input Record Triggered by Motion Alarm If you select Motion Alarm the video will be recorded when the motion and alarm are triggered at the same time Besides configuring the recording schedule you have to configure the settings in the Motion Detection and Alarm Input Settings interfaces Please refer to Section 5 9 1 and Section 5 11 fo...

Страница 74: ...ck the Enable Timing Snapshot checkbox to enable continuous snapshot Check the Enable Event triggered Snapshot checkbox to check event triggered snapshot 3 You can click Edit to set a schedule for Timing Snapshot 4 Select the quality of the snapshot 5 Set the time interval between two snapshots 6 Click to save the settings Uploading to FTP Please make sure that the FTP server is online You can fol...

Страница 75: ...s and check checkbox in FTP Settings interface Please refer to Section 5 3 8 Configuring FTP Settings for more details to configure FTP parameters 2 Check checkbox in Motion Detection Settings or Alarm Input interface Check the Enable Event triggered Snapshot checkbox ...

Страница 76: ...User Manual for IP PTZ643 645 76 Figure 6 10 Snapshot Settings ...

Страница 77: ...ion explains how to view the remotely recorded video files stored in the network disks or SD cards 7 1 Playing Back Video Files Steps 1 Click on the menu bar to enter playback interface Figure 7 1 Playback Interface 2 Select the date and click Figure 7 2 Search Video ...

Страница 78: ...oad captured pictures Display playback status Playback by frame Note You can choose the file paths locally for downloaded playback video files and pictures in Local Configuration interface Please refer to Section 5 1 Configuring Local Parameters for details Drag the progress bar with the mouse to locate the exact playback point You can also input the time and click to locate the playback point in ...

Страница 79: ...is shown in Figure 7 7 All the video files are listed Figure 7 7 Video Downloading interface 2 Check the checkbox in front of the video files that you need to download 3 Click to download the video files Notes The progress ratio displays the downloading ratio of the video file You can click to stop the downloading The total number displays the amount of the video files ...

Страница 80: ...ck interface The pop up menu is shown in Figure 7 8 2 Set the linkage type of capturing the pictures as timing alarm motion etc 3 Set the start time and end time Click Search The corresponding picture files are listed on the left 4 Check the checkbox in front of the files that you need to download 5 Click to download the files Figure 7 8 Picture Downloading interface ...

Страница 81: ... camera or insert a SD card in the zoom camera Steps 1 Click on the menu bar to enter log searching interface Figure 8 1 Log Searching Interface 2 Set the log search conditions to specify the search including the Major Type Minor Type Start Time and End Time as shown in Figure 8 2 3 Click to search log files The matched log files will be displayed on the Log interface Figure 8 2 Log Searching 4 To...

Страница 82: ...fy or delete other accounts Up to 31 user accounts can be created Figure 9 1 User Information Add a User Steps 1 Click to add a user 2 Input the new User Name select Level and input Password Note The level indicates the permissions you give to the user You can define the user as Operator or User 3 In the Basic Permission field and Camera Configuration field you can check or uncheck the permissions...

Страница 83: ...dify a User Steps 1 Left click to select the user from the list and click 2 Modify the User Name Level or Password 3 In the Basic Permission field and Camera Configuration field you can check or uncheck the permissions 4 Click to finish the user modification ...

Страница 84: ...Manual for IP PTZ643 645 84 Figure 9 3 Modify a User Delete a User Steps 1 Left click the user name you want to delete and click 2 Click on the pop up dialogue box to delete the user Figure 9 4 Delete a User ...

Страница 85: ...e 9 5 RTSPAuthentication 2 Select the Authentication type basic or disable in the drop down list to enable or disable the RTSP authentication 3 Click to save the settings 9 3 Configuring Anonymous Visit When you enable this function you can log into the camera without a username and password In login interface check the Anonymous checkbox and click Login to enter the camera as shown in Figure 9 7 ...

Страница 86: ...lter 9 5 Viewing Device Information Enter the Device Information interface Configuration Basic Configuration System Device Information Or Configuration Advanced Configuration System Device Information In the Device Information interface you can edit the Device Name Other information of the network zoom camera such as Model Serial No Firmware Version Encoding Version Number of Channels Number of HD...

Страница 87: ...tion System Maintenance Or Configuration Advanced Configuration System Maintenance 2 Click to reboot the network zoom camera Figure 9 10 Reboot the Device 9 6 2 Restoring Default Settings Steps 1 Enter the Maintenance interface Configuration Basic Configuration System Maintenance or Configuration Advanced Configuration System Maintenance 2 Click or to restore the default settings ...

Страница 88: ...m Maintenance 2 Click to select the local configuration file and then click to start importing configuration file Note You need to reboot the zoom camera after importing configuration file 3 Click and set the saving path to save the configuration file in local storage Figure 9 12 Import Export Configuration File 9 6 4 Upgrading the System Steps 1 Enter the Maintenance interface Configuration Basic...

Страница 89: ...sabling Telnet You can enable disable the Telnet function in the interface Configuration Advanced Configuration System Service Figure 9 14 Telnet Function 9 7 RS 232 Settings Purpose The RS 232 port can be used in two ways Parameter Configuration Connect a computer to the camera through the serial port Device parameters can be configured by using software such as HyperTerminal The serial port para...

Страница 90: ... PTZ of the camera The configuring of the PTZ parameters should be done before you control the PTZ unit Steps 1 Enter RS 485 Port Setting interface Configuration Advanced Configuration System RS485 Figure 9 16 RS 485 Settings 2 Set the RS 485 parameters and click to save the settings By default the Baud Rate is set as 9600 bps the Data Bit is 8 the stop bit is 1 and the Parity and Flow Control is ...

Страница 91: ...very 15 seconds from the subnet where your computer locates It displays the total number and information of the searched devices in the Online Devices interface Device information including the device type IP address and port number etc will be displayed Figure A 1 1 Searching Online Devices Note Device can be searched and displayed in the list in 15 seconds after it went online it will be removed...

Страница 92: ... Edit the modifiable network parameters e g IP address and port number 3 Enter the password of the admin account of the device in the Password field and click to save the changes Figure A 1 2 Modify Network Parameters Restore default password Steps 1 Contact our technical engineers to get the serial code Note Serial code is a series of characters combined by the start time and the serial number of...

Страница 93: ...llowing display including IP address and subnet mask settings Figure A 2 2 Set the LAN parameters 3 Set the port mapping in the virtual servers of Forwarding You need to forward ports 80 8000 8200 8210 and 554 for a zoom camera Notes You can change 80 8000 and 554 ports value in the zoom camera with web browser or client software In the zoom camera the 8200 8210 ports change with the 8000 port wit...

Страница 94: ...eps 1 As the settings mentioned above forward the port 80 8000 8200 8210 and 554 for the network zoom camera at 192 168 1 23 2 Forward the port 81 8001 8201 8211 and 555 for the network zoom camera at 192 168 1 24 3 Enable ALL or TCP protocols 4 Check the Enable checkbox and click Figure A 2 3 Port Mapping Note The port of the network zoom camera cannot conflict with other ports For example some r...

Страница 95: ... SYSQ xxxx xxxx xxxx where xxxx relates to numeric key on CD When the display Non Alien Device Error is displayed select Option 2 to submit an online request for help that this will register the product To initiate CCTVWindow go to the desktop Double click icon to initiate the software Enter user admin and password 123456 The Preview screen will now display Click on Setup then double click the Ali...

Страница 96: ...umented in the CCTVWindow instruction manual that is on the software CD or on your PC when you load CCTVWindow in C Program Files x86 CCTVWindow Docs CCTVWindow Software Manual pdf All specifications are approximate Kovert com reserves the right to change any product specification or features without notice Whilst every effort is made to ensure that these instructions are complete and accurate kov...

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