46 |
P a g e
What do you do if you lose your usernames and password and the reset password?
The only solution
is to perform a factory reset on the Gateway using the manual process described in the User Guide.
Once done, the next time you create users, UPStart prompts to create a new reset password.
Network Considerations
As a network device, the Gateway must have what is known as an IP address. IP addresses are usually
listed as 4 numbers separated by dots. For example, 192.168.1.120. The Gateway acquires its address
in one of two ways. It can be assigned a fixed address – called a “static IP address” or it can be assigned
an address by a DHCP server. Most routers, DSL, and cable modems act as DHCP servers.
Depending upon your network configuration you may need to configure the Gateway to use either a
static IP address or to accept an address from a DHCP server. In the vast majority of cases you will be
using an address assigned by a DHCP server. Use of a DHCP server is the default assigned to the
Gateway at the factory.
You probably want the Gateway to have a known IP address that doesn’t change over time. Older
routers often assigned a new IP address each time a device was powered on. Most new routers don’t
do that as they implement something called “IP Reservations”. If you have an older router you may
want to assign the Gateway an IP address outside of the router DHCP pool so that it is fixed and
doesn’t conflict with any IP address the router may assign to a device.
In the description that follows a sequence of button presses is used to configure the Gateway. There
are two buttons on the Gateway; one is used for configuring the network connection and the other for
configuring the UPB Interface. For all the descriptions in this document you will be using the Gateway
button. The Gateway button is accessed by a small hole in the side of the case. A straightened
paperclip is an excellent tool for inserting through the hole to push the button
