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P a g e
Press and hold the Gateway button though the hole on the side of the Gateway with a bent paperclip
(see the "Where is the Gateway button" section above) for about 30 seconds until the green (right) LED
on the network connector is blinking 2 times per second continuously. You may see the LEDs blink in
other ways during this time but keep pressing the button until you see the 2-times per second blinking.
The Gateway is now in “boot loader mode”.
Step 2. Press the Gateway button in the
sequence 5-5-2
. This clears the user table. If the Gateway
contains firmware version 1.4 or later then the Gateway will restart at this point and step 3 below is
not needed.
If the Gateway contains earlier firmware then the Gateway green (right) LED will repeatedly blink 3
slow blinks to show this was done and you should proceed to step 3.
Step 3. Press the Gateway button in the sequence 5-2-2. This continues the startup process.
Once this is complete you can connect using UPStart. The Gateway contains no information and you
must set your location again, recreate the user table and re-export your UPB design. You will also be
prompted to create a new Reset password that you should write down and save in a place where
you can find it. A good place is a piece of paper that you then tape to the Gateway.