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User Manual

V1.3 - 202301

Page 29 of 43

11.

PCI Security

This chapter describes how to operate the Apollo payment terminal in a secure manner. The
terminal is approved to PCI-PTS V6.0, this document describes how to use the device in a manner
compliant to the requirements set out in PCI-PTS V6.0.

Using the terminal in a way that deviates from this document will invalidate the PCI PTS approval
of the device.

Model Name and Appearance

Apollo

ApolloMax

Product Type

The Apollo is a PIN Entry Device (PED) for payment processing in an unattended environment. It
provides the ability to conduct contactless transactions.
The PCI approval is only valid when using the device as described in this document.

Identification

11.3.1

Hardware

This document applies to any hardware version as per below.

Apollo

ApolloMax

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Содержание APM01 PAY V1-X Series

Страница 1: ...User Manual V1 3 202301 Page 1 of 43 Payter B V Rozenlaan 115 3051 LP Rotterdam The Netherlands...

Страница 2: ...ensure a correct and suitably comprehensive description of the product this manual may nonetheless contain errors and inaccuracies Warranty Payter B V warrants to the original purchaser that this pro...

Страница 3: ...eference documents Professionals responsible for configuration or installation may also refer to Response code and error list Payter session protocol document Payter Cloud Payments Service document Pr...

Страница 4: ...rk MDB Multidrop Bus i e a communications bus standard for vending machines ms Milliseconds NAMA National Automatic Merchandising Association NFC Near Field Communication PSP Payment Service Provider...

Страница 5: ...Firewall network settings for the Payter Payment Terminal 17 7 User Interface 18 Customisation 18 Example Payment flow 18 8 Configuration 19 Access 19 9 Mechanical Integration 20 Front mounting 20 EVA...

Страница 6: ...ield 32 Patching and Updating 32 Decommissioning 32 13 Security measures 32 Software Development Guidance 32 Signing 33 Account data Protection 33 Algorithms Supported 33 Key Management 33 Key Loading...

Страница 7: ...host system An internet connection to the terminal required for transaction processing can be realized by connecting to a LAN network If no LAN is available an optional 4G modem can provide a high qua...

Страница 8: ...to rain or snow Do not use the AC adapter in high moisture environments Never touch the AC adapter when your hands or feet are wet Do not immerse the AC adapter or the terminal in fluid these devices...

Страница 9: ...rts the following main features TFT LCD with capacitive touch Chip Card Reader Contactless Reader Magnetic Stripe Reader Ethernet USB Wifi Blue Tooth MDB Optional 4G Modem Package contents The package...

Страница 10: ...o terminal Figure 2 Front of the Apollo terminal No Item Description 1 LEDs 4 Multi colour status LEDs 2 Camera and Locator light Enabling QR Code reading 3 Proximity sensor 4 WiFi Bluetooth Module 5...

Страница 11: ...t of the ApolloMax terminal No Item Description 1 LEDs 4 Multi colour status LEDs 2 Camera and Locator light Enabling QR Code reading 3 Proximity sensor 4 Chip Card Reader 5 WiFi Bluetooth Module 6 Ma...

Страница 12: ...terface with the terminal from the host machine 5 Antenna connectors MMCX Connector for 4G Antenna 6 GSSN Connector Connector for GSSN GPS antenna Contactless Card Reader The Apollo and ApolloMax have...

Страница 13: ...h the Micro fit connector Provided 220V power supply MDB or similar bus Please find below the specification for connecting the terminal Dimensions Power supply Accessories The following accessories ar...

Страница 14: ...otherwise the operating distance will be reduced An offset of 5 mm along the sides and rear of the terminal will provide enough distance If you have any questions with regards to the mechanical integ...

Страница 15: ...gurable potential free pulse contact is available to signal your application that a payment transaction has been successfully processed In addition an input port is available to enable or disable the...

Страница 16: ...e Pulse Contact A configurable potential free pulse contact is available to signal your application that a payment transaction was successfully processed In addition an input port is available to enab...

Страница 17: ...roblem must be resolved before you continue Firewall network settings for the Payter Payment Terminal When the terminal is connected through the LAN Cable or WiFi it will require open ports in the Fir...

Страница 18: ...erface can be customized to reflect your company brand Example Payment flow Idle screens Scanning for card Authorising Transaction Thank message Rotating Result Customised Small Logo in display Backgr...

Страница 19: ...hich changes in functionality can be applied easily safely and quickly while reducing the Cost of Ownership Continued EMV compliance The MyPayter Portal provides detailed insight into your transaction...

Страница 20: ...ng footprint of Figure 5 is applicable for both the Apollo and the ApolloMax terminal Make sure that there is an opening in your machine large enough to accommodate the placement of the MDB power cabl...

Страница 21: ...n Apollo series terminal requires a device opening that complies with the EVA EPS standard door model measurements see Figure 6 Figure 6 Dimensions of opening and weld studs in millimeters When mounti...

Страница 22: ...d frame with the four M4 nuts supplied with the terminal For a clean and neat finish of the front do not forget to place the cover plate at the front of the machine The cover plate is secured with dou...

Страница 23: ...ll stud positions 3 Secure the mounting frame by placing the four M4 bolts supplied with the terminal For a clean and neat finish of the front don t forget to place the cover plate on the mounting fra...

Страница 24: ...User Manual V1 3 202301 Page 24 of 43 Dimensions Apollo terminal Figure 11 Dimension Apollo terminal without frame Figure 12 Dimension Apollo terminal with frame...

Страница 25: ...User Manual V1 3 202301 Page 25 of 43 Dimensions ApolloMax terminal Figure 13 Dimensions ApolloMax terminal without frame Figure 14 Dimensioins ApolloMax terminal with frame...

Страница 26: ...als for visible damage to the housing Do not use a damaged Terminal report any damage per described in section Faulty lost stolen or damaged tampered Terminals o Create and maintain an inventory of th...

Страница 27: ...e manual of the particular type of Payment Terminal o The Installation guide for Payment Terminals to ensure IP connectivity for the Payment Terminals to enable their proper functioning Battery and st...

Страница 28: ...damage tampering or destruction of a Payment Terminal Merchant must inform Payter or distributor immediately and in no event later than 24 hours after discovery of the incident by sending an email to...

Страница 29: ...he terminal in a way that deviates from this document will invalidate the PCI PTS approval of the device Model Name and Appearance Apollo ApolloMax Product Type The Apollo is a PIN Entry Device PED fo...

Страница 30: ...is is described in the documentation for the Apollo terminal It is strongly advised to carry out the same checks when the terminal is in use The merchant should inspect the Apollo terminal to ensure t...

Страница 31: ...all settings necessary to meet the PCI requirements Payter manages a remote key loading facility which ensures all security critical settings are deployed securely There are no configuration changes t...

Страница 32: ...PIN during entry Such as Keep your PIN safe block the keypad with a free hand or block the view using your body Care must be taken with respect to any video recording equipment that may have a view o...

Страница 33: ...ng off the SRED functionality Algorithms Supported The device supports the following cryptographic algorithms TDES 112 bits and 168 bits AES 128 bits RSA Signature Verification and Key Exchange 4096 b...

Страница 34: ...ve Data Enc Key DUKPT DATA ENC 2017 2TDEA 3TDEA AES 112 168 128 Loaded NA Stored OPTEE Object 1 per Crypto Domain DUKPT 2009 Active Data Dec Key DUKPT DATA DEC 2009 2TDEA 112 Loaded NA Stored OPTEE Ob...

Страница 35: ...erences 1 Application Developer Guidance 2 Application Signing 3 ANS X9 24 1 2009 Retail Financial Services Symmetric Key Management Part 1 Using Symmetric Techniques 4 ANS X9 24 3 2017 Retail Financi...

Страница 36: ...d DDR Barcode Reading Integrated camera supporting QR code scanning Peripheral ports USB Type C dual role port capable of powering expansion modules Audio Internal speaker Mono audio playback Buzzer C...

Страница 37: ...949 Precondition Required 428 916 Multiple Choices 300 950 Too Many Requests 429 917 Moved Permanently 301 951 Request Header Fields Too Large 431 918 Found 302 952 Connection Closed Without Response...

Страница 38: ...User Manual V1 3 202301 Page 38 of 43 Creditcall NMI Error codes...

Страница 39: ...Restricted SIC Code 63 Declined Restricted 65 Declined Customer Exceeds Activity Limit PIN required 70 Declined PIN data required Applies for Visa 78 Declined No Account 97 Declined CVV MisMatch 16 En...

Страница 40: ...the Radio Equipment Directive RED 2014 53 EU in accordance with the listed Safety EMC and Radio Spectrum standards Low Voltage Directive 2014 35 EU covering requirements of RED art 3 1 a EN 62368 1 20...

Страница 41: ...erference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his o...

Страница 42: ...he last digits of the product reference e g APO01 XX XXX reflect only minor variation which do not create any regression and do not affect even partially any of the tested items Where X is a place hol...

Страница 43: ...ate BBP 1000 ppm Dibutyl phthalate DBP 1000 ppm Diisobutyl phthalate DIBP 1000 ppm Based on the information provided by our suppliers and to the best of our knowledge Payter B V designates that Payter...

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