Patton electronics SMARTNODE 4940 Скачать руководство пользователя

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Chapter 5

Contacting Patton for assistance

Chapter contents

Introduction

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Contact information

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Patton support headquarters in the USA

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Alternate Patton support for Europe, Middle East, and Africa (EMEA)

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Warranty Service and Returned Merchandise Authorizations (RMAs)

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Warranty coverage

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Out-of-warranty service

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Returns for credit

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Return for credit policy

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RMA numbers

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Shipping instructions

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Содержание SMARTNODE 4940

Страница 1: ...I Enterprise VoIP Media Gateway Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSN4940 GS Rev A Revised J...

Страница 2: ...furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End user license agreement on page 57 or go to ww...

Страница 3: ...ions overview 20 3 SmartNode installation 22 4 Initial configuration 27 5 Contacting Patton for assistance 34 A Compliance information 37 B Specifications 41 C Cabling 47 D Port pin outs 52 E SmartNod...

Страница 4: ...4940 rear panel 16 SmartNode 4940 front panel 18 2 Applications overview 20 Introduction 21 Application Convert Legacy PBX to VoIP 21 3 SmartNode installation 22 Planning the installation 23 Site log...

Страница 5: ...East and Africa EMEA 35 Warranty Service and Returned Merchandise Authorizations RMAs 35 Warranty coverage 35 Out of warranty service 36 Returns for credit 36 Return for credit policy 36 RMA numbers 3...

Страница 6: ...0 T1 PRI 51 D Port pin outs 52 Introduction 53 Console port 53 Ethernet 53 PRI port 54 E SmartNode 4940 factory configuration 55 Introduction 56 F End user license agreement 57 End User License Agreem...

Страница 7: ...g the SmartNode to the network 29 7 Connecting a serial terminal 48 8 Typical Ethernet straight through cable diagram for 10 100Base T 49 9 Typical Ethernet straight through cable diagram for 1000Base...

Страница 8: ...ls 15 3 Rear panel ports 17 4 SN4940 Front and Rear panel LEDs 19 5 Sample site log entries 23 6 Factory default IP address and network mask configuration 28 7 SmartNode Models and their Unique sysObj...

Страница 9: ...er 3 on page 22 provides hardware installation procedures Chapter 4 on page 27 provides quick start procedures for configuring the SmartNode router Chapter 5 on page 34 contains information on contact...

Страница 10: ...ing calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAU...

Страница 11: ...earth ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN PSTN ports c...

Страница 12: ...icates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click o...

Страница 13: ...13 Chapter 1 General information Chapter contents SmartNode 4940 overview 14 SN4940 model codes 15 SN4941 model codes 15 SmartNode 4940 rear panel 16 SmartNode 4940 front panel 18...

Страница 14: ...oward unified communications with Patton s proven SmartNode VoIP solutions Figure 1 SmartNode 4940 The SmartNode 4940 performs the following major functions Up to 120 VoIP Calls With four T1 E1 PRI po...

Страница 15: ...models have a Stratum III clock The Stratum III clock provides a clock source of 5 ppm For PBXs that used to rely on PSTN for accurate clock source the SmartNode 4941 can provide a PSTN equivalent hi...

Страница 16: ...ports are described in table 3 Figure 2 SN4940 rear panel Power T1 E1 PRI ports 0 3 0 0 SN4940 1E30V SN4940 4E120V ETH 0 0 10 100 1000Base T port RESET button Console RS 232 port RS 232 Console ETH 0...

Страница 17: ...t the SmartNode with an NT or ET e g a PBX or LE PRI 0 3 RJ 45 connector providing E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shield...

Страница 18: ...0 Link Ethernet 0 0 100 SN4940 1E30V SN4940 4E120V T 1 E 1 P o r t 1 T 1 E 1 P o r t 2 T 1 E 1 P o r t 3 T 1 E 1 P o r t 0 Ethernet 0 0 1000 Ethernet 0 0 Activity T1 E1 Port 0 T1 E1 Port 0 T1 E1 Port...

Страница 19: ...no active direct routed VoIP connection Flashing green indicates that the unit is attempting to register or has failed to register Ethernet Link On when the Ethernet connection on the corresponding po...

Страница 20: ...20 Chapter 2 Applications overview Chapter contents Introduction 21 Application Convert Legacy PBX to VoIP 21...

Страница 21: ...M that was included with your SmartNode device or online from the Patton webserver at www patton com Application Convert Legacy PBX to VoIP The SmartNode 4940 Series can be used to make and receive ca...

Страница 22: ...rmation 23 Network Diagram 23 IP related information 23 Software tools 24 AC Power Mains 24 Location and mounting requirements 24 Installing the gateway 24 Placing the SmartNode 24 Installing cables 2...

Страница 23: ...ries should include information such as listed in table 5 Network information Network connection considerations that you should take into account for planning are provided for several types of network...

Страница 24: ...tNode router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Addition...

Страница 25: ...the PRI port pin out and ISDN cables refer to Appendix C Cabling on page 43 and Appen dix D port pin outs on page 47 Connecting the 10 100 1000Base T Ethernet cable The SmartNode 4940 has automatic MD...

Страница 26: ...on page 32 to find out how to replace it with a com patible power cord 4 Connect the male end of the power cord to an appropriate power outlet 5 Verify that the green Power LED is lit see figure 5 Do...

Страница 27: ...efault IP settings 28 Connecting the SmartNode to the network 28 Loading the configuration optional 29 Bootloader 30 Start Bootloader 30 Start up with factory configuration 31 Load a new application i...

Страница 28: ...e SmartNode device Configuring the desired IP address Factory default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 6 The...

Страница 29: ...modify the IP address and copy the modified configuration to a TFTP server The SmartNode can now load its configuration from this server Note Patton regularly adds new configuration templates to the c...

Страница 30: ...g application images e g SmartWare via the serial link of the console Start Bootloader To start the Bootloader power on the SmartNode while pressing the reset button Open a Telnet session to the Smart...

Страница 31: ...ive the new application image mask_len is the length of the network address or the number of 1 s within the subnet mask See Note below 2 optional RedBoot ip_address g gateway Sets the IP address of th...

Страница 32: ...re RedBoot ip l 172 16 40 98 19 RedBoot ip g 172 16 32 1 RedBoot ping h 172 16 32 100 Network PING from 172 16 40 98 to 172 16 32 100 PING received 10 of 10 expected RedBoot load r v h 172 16 32 100 b...

Страница 33: ...Downloads an application image into the volatile memory RAM from where the SmartNode could directly execute it xmodem or ymodem Specify the protocol to be used X Modem or Y Modem base_address memory...

Страница 34: ...n support headquarters in the USA 36 Alternate Patton support for Europe Middle East and Africa EMEA 36 Warranty Service and Returned Merchandise Authorizations RMAs 36 Warranty coverage 36 Out of war...

Страница 35: ...Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answe...

Страница 36: ...will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted...

Страница 37: ...rmation Chapter contents Compliance 39 EMC 39 Safety 39 PSTN Regulatory 39 Radio and TV Interference 39 FCC Part 68 ACTA Statement 40 Industry Canada Notice 40 CE Declaration of Conformity 41 Authoriz...

Страница 38: ...ound to comply with the limits for a Class A comput ing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to pro vide reasonable protection from such int...

Страница 39: ...commission public service commission or corporation commission for information Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications Th...

Страница 40: ...Telecommunication Terminal Equipment and the mutual rec ognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above direc...

Страница 41: ...nectivity 43 Data connectivity 43 Voice processing signalling dependent 43 Fax and modem support 43 Voice signalling 44 Voice routing session router 44 IP services 44 Management 45 System 45 Physical...

Страница 42: ...rts full duplex autosensing auto MDX Voice processing signalling dependent Four or eight full duplex channels with Voice CODECS G 711 A Law Law 64 kbps G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3...

Страница 43: ...erface huntgroups Call Distribution groups Number blocking Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information ele...

Страница 44: ...oading TFTP configuration firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Secure Auto provisioning System CPU Motorola MPC8360 series operating at 266 400 M...

Страница 45: ...SN4940 4E60V iso org dod internet private enterprises patton products sn49xx 8 1 3 6 1 4 1 1768 100 4 16 8 SN4940 4E96V iso org dod internet private enterprises patton products sn49xx 9 1 3 6 1 4 1 17...

Страница 46: ...meric OID of 1 3 6 1 4 1 1768 100 4 16 1 which represents a SmartNode 4940 1E15V EUI device The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identif...

Страница 47: ...47 Appendix C Cabling Chapter contents Introduction 49 Console 49 Ethernet 50 E1 PRI 51 T1 PRI 52...

Страница 48: ...le port as depicted in figure 7 Figure 7 Connecting a serial terminal Note See section Console port on page 53 for console port pin outs The interconnecting cables shall be acceptable for external use...

Страница 49: ...aight through cable diagram for 10 100Base T Figure 9 Typical Ethernet straight through cable diagram for 1000Base T The interconnecting cables shall be acceptable for external use and shall be rated...

Страница 50: ...voltages are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be presen...

Страница 51: ...k voltages are present in the PRI cables If you detach the cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be prese...

Страница 52: ...52 Appendix D Port pin outs Chapter contents Introduction 53 Console port 53 Ethernet 53 PRI port 54...

Страница 53: ...onfiguration settings 9600 bps 8 bits no parity 1 stop bit no flow control Figure 14 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Ethernet Note Pins not listed are not use...

Страница 54: ...D Port pin outs PRI port Note Pins not listed are not used Table 9 RJ45 socket 1000Base T Pin Signal 1 TRD0 2 TRD0 3 TRD1 6 TRD1 4 TRD2 5 TRD2 7 TRD3 8 TRD3 Table 10 RJ 45 socket Pin USR 1 RX Ring 2 R...

Страница 55: ...55 Appendix E SmartNode 4940 factory configuration Chapter contents Introduction 56...

Страница 56: ...de 4940 are as follows 4940 Series Factory configuration file sntp client sntp client server primary 129 132 2 21 port 123 version 4 system ic voice 0 low bitrate codec g729 context ip router interfac...

Страница 57: ...57 Appendix F End user license agreement Chapter contents End User License Agreement 58 1 Definitions 58 2 Title 58 3 Term 58 4 Grant of License 58 5 Warranty 58 6 Termination 59 7 Other licenses 59...

Страница 58: ...esignated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first pur...

Страница 59: ...y terminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 58 C Upon termination for A or B above or the end of the Term End User is required to de...

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