Installation, Operating and Service Manual
For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 4 & 5 and throughout the manual.
©
10 6 2013 Firemakers Limited Page 15
ANNUAL MAINTENANCE
Annual maintenance should be carried out either annually, after burning a ton of fuel or if a noticeable deterioration in
the fire
’s performance occurs.
WARNING: DISCONNECT THE POWER BEFORE COMMENCING ANY MAINTENANCE OR SERVICING
To prevent bolts from shearing, use a penetrating lubricant (WD40) on bolts before removing them. When replacing
the bolts, lubricate them using high-temper
ature “Never seize” grease or similar.
1. Observe the safety precautions detailed in item 1 of Daily Maintenance. Place a drop sheet around the Fire to
protect floor coverings from carbon and ash.
2. Carry out the tasks detailed in Daily Maintenance.
3. Remove the side panels from the heater. Remove the top cover by removing 4 CSK screws and lifting the top away.
The top cleaning port will be then accessible, remove the two wing-nuts and remove the plate. Use a 20mm-25mm
bottle brush with a long wire handle to clean both surfaces of the heat-exchange/exhaust cavity from top to bottom.
Ensure that the manifolds from the firebox top corners to this cavity are thoroughly cleaned at the same time.
4. Remove the bottom cleaning port cover on the bottom LH side and brush out the surfaces in this area as above.
Vacuum using a small diameter hose connected to your vacuum hose.
5. Assemble the firebox components. Remove the exhaust fan motor by backing off the four (4) retaining screws. Do
not damage the fan blades or excessive motor noise will result. Clean the fan blades with a stiff brush and clean the
exhaust fan cavity and the horizontal section between this and the clean out tee on the flue.
6. Place a suitable receptacle under the cleanout tee and remove end cap and clean the flue with a 75mm flue brush
attached to chimney sweep rods. When replacing the clean out tee cap, ensure it is fully re-sealed with high-
temperature silicone.
7. Thoroughly vacuum the inside of the fire, exhaust fan housing and cleanout tee. Put the brush attachment on to
vacuum all fan blades.
8. Inspect the firebox door handle and ensure that it is tight.
9. Inspect the firebox door fiberglass rope seal for wear or damage and replace if necessary.
Warning:
Use care not
to slam or strike door, this could result in glass breakage. If the glass in your fire is broken or cracked, DO NOT
operate your fire until the glass has been replaced.
10 Air Flow Sensor. This sensor should be replaced annually or after approximately 1000 hours of operation.
Replacement sensors are available from your local distributor.
TROUBLE SHOOTING
Don’t Panic if you think you have encountered a problem with the electronics
. Turn off at the wall wait a few
seconds then turn on again and push the on off button twice which will put the heater into cool down mode (led lights
descending cycle) to allow the heater to burn out and cool down.
POWER FAILURE
: In case of a power cut the heater fans and pellet feed will stop and the fire will slowly burn itself
out. This may leave some black soot on the window glass.
FUSES
The main fuse is located next to the mains plug at the rear of the heater.
Note:
1 Spare fuse located with the fuse holder attached to the mains connection.
If you suspect Power supply problems check LED 6 is pulsing every few seconds to indicate there is power to the
controller. If not, check the fuse or if the power is turned on and the cord plugged in correctly.
ERROR DISPLAY
The LED that is flashing indicates the problem
No1 LED
OUT OF FUEL
or
IGNITION PROBLEM
Check the hopper is at least ¼ full. If the problem occurs at start up and you have refilled the hopper after running out,
the auger may not have been primed. Press the pellet feed button to make sure pellets are coming through
. EMPTY
BURN POT AND THEN TRY STARTING FIRE AGAIN
Occasionally the auger can fail or jam, this is usually caused by foreign objects getting into the hopper either by the
operator, children playing or something in the bag of fuel. If the hopper is full and pushing the pellet feed button does
not deliver fuel call your technician.
See also fuel feed problems belo
w
No 2 LED
AIR SUPPLY FAILURE OR HOPPER LID OPEN
