Installation, Operating and Service Manual
For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 4 & 5 and throughout the manual.
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10 6 2013 Firemakers Limited Page 7
INSTALLATION
INSTALLATION PRECAUTIONS
IMPORTANT: Read all instructions carefully before starting the installation. Failure to follow instructions may result in
damage to the fire, property damage, or injury.
Look at the rating label inside the hopper lid to find the serial number. We recommend that you write the serial number
of the fire and date of installation on the front of this manual as you may need to refer to it for any warranty claims or
technical advice.
1. The correct safe clearances must be strictly adhered to.
2. Allow for adequate accessibility for servicing and proper operations.
3. When establishing clearances, measure from any combustible projection, such as; shelves, windowsills, fireplace
mantles above the appliance, etc.
4. Proper flue installation is required for safe, reliable operation.
5. Use an upside down carpet mat to slide the fire into position and to prevent floor damage.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST FLUEING SYSTEM OF THIS FIRE. THIS FIRE MUST BE
CONNECTED TO A PROPER FLUE SYSTEM WHILE IN USE - DO NOT CONNECT THIS FIRE TO A CHIMNEY OR
FLUE SERVING ANOTHER APPLIANCE.
Electrical Information
The use of a power surge protector is strongly recommended. If a power point needs to be installed, a qualified
electrician must carry this task out.
Parkwood Pellet Fires are supplied with a three-prong (earthed) plug. The fire will not operate properly in a non-
compliant improperly earthed electrical outlet. Contact a local electrician to ensure proper electrical power is provided
to the fire. To avoid any shock hazard, the fire should be plugged directly into a properly earthed three-prong
receptacle, preferably, a power surge device. Do not cut or remove the earth prong from the plug.
Ensure that the electrical cord is in good condition and is not (or has not been) trapped under the fire and that it is clear
of any hot surfaces or sharp edges. Inspect the power cord for damage before plugging into a mains supply. If the
power cord becomes damaged, a replacement power cord must be purchased from your Parkwood Pellet Fires
distributor.
The power cord must remain accessible at all times. To avoid the risk of electric shock, always disconnect the power
cord before servicing the fire. Never service the fire with wet hands and replace all panels and components before
operating the fire. Only qualified technicians should repair possible internal electrical failures.
Seismic Restraints
Check with your local building inspectors and code to determine whether the fire is required to be bolted to the floor or
restrained in some other acceptable manner. Parkwood recommends that all free standing fires are bolted to the floor
to prevent accidental movement which may result in flue seal damage. This is particularly important when fires are
positioned on tiles or other smooth surfaces. . Fires mounted on pedestal hearths can be restrained by using the two
(2) 8mm holes at each side of the base of the fire (remove side panels).
Air Supply Considerations
The air intake is via a 50mm pipe with a filter attached to it. The filter is to condition the air drawn into the heater to
protect the airflow sensor from fouling. The soft Dacron type element should be replaced annually.
Pellet heaters are made from steel and as they are connected to a flue that is exposed to the outside, air will flow
through the heater all the time whether the heater is running or not. At times, (especially if you have extractor fans in
the kitchen or bathroom) outside air is drawn in through the heater and if this air is damp, or worse, damp and salty
(near the coast) corrosion can occur.
If you are concerned about this the simple way to fix it is to remove the cap from the bottom of the flue (this can be
messy) and stuff a rag up the flue about 100mm to block it off during the summer period while the heater is not being
used. Remember to remove it before use the next season.
Corrosion to the firebox due to moisture will not be covered by the warranty.
