1. General
Safety
2. Product
Description
3. Installation
4. Cleaning
5. Annual
Maintenance
6. Troubleshooting
7.
Guarantees and Warranties
7. Guarantees And Warranties
Pump Uni
t - All new pumps have a guarantee for a period of 2 years following
the date of dispatch.
Mattress
- All new mattresses have a guarantee for a period of 2 years
following thedate of dispatch.
Guarantee
- Park House Healthcare guarantees to repair or place any
equipment issued to its customers, which is found to be faulty during the
relevant guarantee or warranty period.
The Company’s guarantees are subject to following conditions:
a) That the equipment has been used for the purpose for which it was
intended
b) That the usage has been on a ‘fair wear and tear’ basis.
c) That the Company’s cleaning / disinfection guidelines have been
followed.
d) That the Company’s maintenance guidelines have been followed.
e) That maintenance has been carried out by a Park House approved
Engineer
Warranty
- Extended warranties can be purchased from Park House
Healthcare, for more information contact Customer Services on 0845 0600
333.
Claims relating to Guarantee and Warranty
In the event of a fault being discovered within the warranty period, the
customer must notify Park House Healthcare at the earliest opportunity.
If upon inspection, Park House Healthcare accepts liability then the equipment
shall be repaired or replaced immediately.
If Park House Healthcare does not accept liability it shall inform the customer
of its reasons for declination and provide the customer with an estimate on
either the repair or replacement cost.
Park House Healthcare reserves the right to alter or amend this document
without prior notice.
