SNMP-NET
21
Obtaining Technical Assistance
For Technical Support on the Web, please visit the Support section of our Web site or visit our online Discussion
Forum at www.minutemanups.com
In order to diagnose the problem you are having, our technicians need the following information from you.
Installation Site:
Company Name:
Address:
City:
State:
ZIP code:
Contact
Person’s
Name:
Phone
Number:
If you are a consultant,
Consultant
Name:
Phone
Number:
Fax
Number:
Computer System:
Operating
System
and
version:
System
Manufacturer:
System
Model
Number:
NMS
name
and
revision
number:
UPS:
Model
Name/Number:
Serial Number:
What are the symptoms?
Technical Support
Please have the information listed above ready when you contact us. You can reach us by calling:
Phone
:
1-972-446-7363
Fax:
1-972-446-9011