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Safety Warning

Please note the following safety warnings before using the printer:

Warning

There is high-voltage electrode inside the printer. Before cleaning the
printer, make sure the power is turned off!

Plugging and unplugging the power cord plug with a wet hand can
result in an electric shock.

The fuser unit is hot when and after printing. Touching the fuser unit
(the shaded area as shown) may cause burns!

The fuser unit is attached with a high temperature warning label.
Please do not remove or damage this label.

Содержание PT14C1A Series

Страница 1: ...Color Laser Printer Pantum PT14C1A Series CP2100 Series...

Страница 2: ...red trademarks of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SI...

Страница 3: ...the express warranty made in the product maintenance manual or service commitment Zhuhai Pantum Electronics Co Ltd does not make any express or implied warranty or guarantee to this User Guide includi...

Страница 4: ...se do not randomly disassemble the printer Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The printer...

Страница 5: ...g the printer make sure the power is turned off Plugging and unplugging the power cord plug with a wet hand can result in an electric shock The fuser unit is hot when and after printing Touching the f...

Страница 6: ...L INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY Do not use this product...

Страница 7: ...kg then it requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that a...

Страница 8: ...aused by using parts of other manufacturers For services or repairs other than those described in the user document please contact the Customer Service Center This product uses a printing process that...

Страница 9: ...device which otherwise may result in fire or electric shock Take care not to spill liquids onto the equipment 12 Do not disassemble the equipment so as to avoid the risk of electric shock Necessary r...

Страница 10: ...tent with the package list please go to the specified Aftersales Service Centre to solve the problem 24 Install this product in a place with the temperature between 10 C and 35 C and the relative humi...

Страница 11: ...es with the protection requirements related to electromagnetic compatibility and safety of electrical device for use within a specific voltage range in the approximate and harmonized regulations of me...

Страница 12: ...urpose feed tray 12 03 Driver installation and uninstallation 14 Driver Setup 14 One click Installation For Windows and macOS 14 Uninstall Driver 15 Method to uninstall driver under Windows 15 04 Wire...

Страница 13: ...to another location 36 Transporting the printer 36 09 Troubleshooting 37 Avoiding jams 37 Correct loading of paper 37 Use recommended paper 38 Locate jammed paper 39 Cleaning Jammed Paper 40 Paper ja...

Страница 14: ...rd exit For storing the printed paper 3 Multipurpose feed tray For placing media to be printed in multi purpose tray 4 Standard feed tray For placing the media for printing from the standard feed tray...

Страница 15: ...Printer appearance may differ because of various models and functions so the schematic diagram is only for your reference 1 USB Interface For connecting product to computer with USB cable 2 Network In...

Страница 16: ...y save toner key Short press Wi Fi button to turn on direct Wi Fi connection of the printer and automatically print out Mobile Device Wi Fi Connection Wizard page for models with Wi Fi function only L...

Страница 17: ...s this button to wake it up Press and hold this button during printing to cancel the current print job When the printer is in ready state long press this button to print the information page 5 Power b...

Страница 18: ...Toner is running out Light on Toner used up no toner cartridge detected or toner cartridge mismatched Functions of paper status indicator LED paper status indicator No Status indicators Status Status...

Страница 19: ...box is full or not found 6 Orange indicator blinks When the printer is in a warning state the toner in cartridge runs low or the waste toner bottle is nearly full LED printer status indicator No Statu...

Страница 20: ...Turn save toner state function and sleep mode 2 Green indicator blinks Wi Fi connecting None 3 Green indicator normally on Wi Fi connected Turn on save toner function Functions of power indicator No S...

Страница 21: ...A4 A5 A6 Legal Letter JIS B5 ISO B5 Executive Folio Oficio Statement 16K 32K Big 16K Big 32K No 10 Env Monarch Env DL Env C5 Env C6 Env ZL Janpanese Postcard Yougata4 Younaga3 Nagagata3 Yougata2 Postc...

Страница 22: ...the market can meet corresponding requirements Use wrinkled blistered or damaged label papers Envelope Envelopes should be loaded evenly Use only unsealed envelope paper Use wrinkled nicked stuck or d...

Страница 23: ...setting up the printer turn the printer o and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer turn them o as well and unplug a...

Страница 24: ...the printable side facing up Note For single sided printing load the paper with the printing side facing up and the header facing the inside of the tray Do not slide paper into the tray To avoid pape...

Страница 25: ...12 4 Adjust the guide to match the size of the loaded paper 5 Insert the tray Install the multipurpose feed tray 1 Adjust the guide to match the size of the loaded paper...

Страница 26: ...d the paper with the printable side facing up and the top edge going into the printer first For better printing effect it is recommended to use new undamaged paper 3 Feed the paper until its front edg...

Страница 27: ...by Wi Fi Connection Connect printer via Wi Fi Configure Wi Fi and install driver via USB cable 1 Computer is already connected to router via Wi Fi Note Printers only support 2 4 GHz network when it is...

Страница 28: ...because of multiple operating systems 1 Click the Start menu of computer and then click All programs 2 Click Pantum and then Click Pantum XXX Series Pantum XXX Series where XXX represents product mode...

Страница 29: ...he IP address assigned by server automatically It may take server minutes to receive IP address under the influence of network environment You can check the IP address of printer by printing Network s...

Страница 30: ...ess point via network cable Wi Fi Direct mode wireless client is connecting to a printer with Wi Fi function 1 Wireless network printer 2 Wireless client is directly connecting to a wireless network p...

Страница 31: ...f wireless network setup tools 1 Take the wireless network setup tool in computer 1 Windows system Click the Start menu All programs Pantum Product name Wireless network setup tool 2 macOS system clic...

Страница 32: ...o the network where the computer is connected to 3 Input the IP address of printer in the address bar of Web browser to visit the Web server imbedded in printer 4 Click Log in option input user name a...

Страница 33: ...rinters select corresponding printerright click set print function in Printing preferences Some functions are as follows Functions Diagram Color Printing 1 Monocolor printing Collate Print Reverse Pri...

Страница 34: ...lex printing A4 Letter Legal Folio Oficio Note Some paper media are not suitable for duplex printing and trying duplex printing may result in damage to the printer Duplex is not available for poster p...

Страница 35: ...e following steps The information indicated on your computer screen may vary from operating system to operating system 1 Open the file you want to print Click the File menu in the upper left corner Se...

Страница 36: ...taken as an example in the following steps The information indicated on your computer screen may vary from operating system to operating system 1 Open the file you want to print Click the File menu in...

Страница 37: ...by referring to the printed color atlas 7 Click the OK Apply button in the bottom left corner to complete the printing setup Click Print to enable the Red Auto Enhancement printing feature Note Red en...

Страница 38: ...installed via USB connection Windows 7 is taken as the example in the following operation The information on your computer screen may differ because of multiple operating systems 1 Enter the Start men...

Страница 39: ...26 Note You can also set transfer print parameters through buttons on control panel...

Страница 40: ...s please don t directly touch places labeled with high temperature warning in contact with internal components after opening the printer s front or rear Note Disconnect the printer before cleaning Ple...

Страница 41: ...er handling is not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove the paper from the standard exit and feed tray 3 Remove any...

Страница 42: ...caused will not be included in the scope of warranty of the printer Please place the toner cartridge in cool and dry places Please do not place the toner cartridge near ignition sources as the toner i...

Страница 43: ...30 Replacing the toner cartridge Note If the tray is unfolded remove it before replacing the toner cartridge 1 Open the front cover and then push it down hard...

Страница 44: ...31 2 Pull out the toner cartridge tray 3 Remove the used toner cartridge...

Страница 45: ...ose the bottom of the toner cartridge to direct light Prolonged exposure to light may cause print quality problems Do not touch the bottom of the toner cartridge Otherwise it will affect the quality o...

Страница 46: ...33 6 Insert the toner cartridge tray and then close the cover...

Страница 47: ...Replacing the waste toner bottle 1 Remove the used waste toner bottle Note To avoid toner leakage keep the waste toner bottle upright 2 Unpack the new waste toner bottle 3 Insert a new waste toner bot...

Страница 48: ...35 Replace the tray 1 Remove the used tray 2 Unpack the new tray 3 Insert a new tray...

Страница 49: ...plug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has casters on its base then carefully move it to the new location Use caution when passi...

Страница 50: ...rrectly loaded into the tray The interface cable between the printer and the computer is connected correctly The correct printer driver has been selected and installed properly The computer port is pr...

Страница 51: ...mmended paper or special media Do not load paper that is wrinkled creased damp bent or curled Flex fan out and align the paper edges before loading Do not use paper that has been cut or trimmed by han...

Страница 52: ...39 Locate jammed paper No Paper jam locations 1 Standard exit 2 Multipurpose feed tray 3 Standard feed tray 4 Rear cover...

Страница 53: ...40 Cleaning Jammed Paper Paper jam in the automatic tray 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray...

Страница 54: ...he inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 5 Remove the jammed paper Note Make sure that all paper fragments are...

Страница 55: ...42 The paper is jammed in the manual feed tray 1 Remove the standard feed tray and press the blue unlock button on the left 2 Pull out the jammed paper...

Страница 56: ...43 3 Press and push up the metal plate to return it to its original position 4 Push the standard feed tray in...

Страница 57: ...pen the front cover and then push it down hard 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the front cover Note If the problem still cannot be solved please c...

Страница 58: ...1 Open the rear cover The inside of the printer might be hot To reduce the risk of injury by a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that...

Страница 59: ...46 Fuser area...

Страница 60: ...47 Below the fuser area Duplex unit 3 Close the cover...

Страница 61: ...the network printer In the DHCP network it is recommended to bind the IP address with the MAC address of the printer Error Message Error Message Cause Measure No Cartridge The toner cartridge is not i...

Страница 62: ...able Check the Windows printer settings to ensure that the print job has been sent to the correct port If the computer has more than one port make sure that the printer is connected to the correct por...

Страница 63: ...ng on special print media use the manual tray Clean the paper path Clean the feed roller Print multipage feed Excessive static electricity on the print media The print media is damp and is sticking to...

Страница 64: ...al wrapper before use Make the Full Calibration settings Ghost images The tray fails to load the media properly Toner cartridge is not installed properly Please load the paper correctly See Paper Feed...

Страница 65: ...whether the Toner Save mode is enabled Make the Full Calibration settings Missing color Toner cartridge is not installed properly The developing unit of the missing color is not installed properly Pul...

Страница 66: ...scanning maybe it is scanning exposure and the cover on the manuscript is not properly closed The scanner is damaged Pull out the toner cartridge tray remove the toner cartridge then insert the toner...

Страница 67: ...g the scanner or the platen glass may be dirty Scanner Light bulb has smudges The scanner is damaged Keep the paper in its original wrapper before use Pull out the toner cartridge tray remove the tone...

Страница 68: ...ace with the original toner cartridge Please contact Pantum Customer Service Note The faults above can be mitigated by cleaning or replacing the cartridge If the problem persists please contact the cu...

Страница 69: ...e 47dB A Enter network standby time 1 minute Default automatic shutdown time for EU only 4 hours Power Consumption Network standby wireless 8 00W without wireless 2 00W Standby 12 00W Shutdown 0 15W T...

Страница 70: ...te The above frequency bands are common frequency bands and different markets will restrict the use of certain frequency bands according to the country s regulatory requirements Maximum output power D...

Страница 71: ...1...

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