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Manual | English
14. Warranty
We warrant that the products are free of manufacturing defects in material. Both for mechanical and for
electronic parts, the warranty period is 12 months. The warranty
period begins with the date of delivery.
Any warranty shall, however, expire if our operating and maintenance instructions are not complied with,
if changes are made to the products, or if parts of our equipment
are replaced with parts that do not correspond to the original specifications; the same shall apply to
improper handling of the equipment.
The purchaser undertakes to exempt us from any claims for compensation which might arise on the part
of third parties vis‑à‑vis us, whether resulting from putting into service or from using the equipment.
The purchaser must inform our costumer service management in writing about any discernible defects
without delay – at the latest, however, within one week after receipt of the delivered item. Defects which
do not become discernible within this period, even after careful examinations, must be reported to us by
the purchaser in writing immediately after discovery.
In the event that the purchaser should report that the products do not correspond to the warranty, we
may require at our discretion that either
a)
the defective equipment or the defective part is to be sent to us for repair and subsequent return,
or
b)
the purchaser keeps the defective equipment or the defective part available, and we shall com‑
mission an expert who will be sent to carry out the repair.
Transport cost and travelling expenses incurred for the purpose of remedying defects shall be borne by
the purchaser.
Defects which occur to the equipment as a result of natural wear and tear shall not be covered by the
warranty. When asserting claims under warranty, it is the duty of the purchaser to prove that the defects
were not caused by circumstances which are among the risks within his sphere of responsibility (such as
transport damage, improper operation, etc.).
Any further claims in particular claims for damages for direct or indirect damage are excluded.
If after an appropriate time it is not possible to remedy the defect, the purchaser may at his discretion
demand a reduction of the payment or cancellation of the contract.
Only the direct purchaser shall be entitled to make warrantly claims against us; such claims are not
assignable.
Oberhaching, April 2006
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