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Symptom
Cause/solution
Reference pages
The upper part of images
becomes a little dark.
•
This is not malfunction.
When the camera is used with the tilt angle near
horizontal (near 0°) or higher (0° or higher), as the
camera is operated to zoom to the “Tele” side, the
upper part of images may become a little dark.
Installation Guide
Cannot adjust the focus
correctly.
•
Is there dust or dirt on the dome section?
Clean the dome section.
Installation Guide
•
Are photographic subjects hard to focus on with the
auto focus function?
Adjust the focus manually.
•
Is “Limited(around 1.5m)” selected for “Focus
Distance” on the [Cam. Function] tab?
Change the setting to “Unlimited”.
The image is not being
refreshed.
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Installation Guide
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
Images are displayed washed
out.
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
Flicker appears on the
screen.
•
When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.
The camera does not move
onto the preset position
exactly.
•
When the camera position is moved from the preset
position after turning on the power of the camera,
execute the position refresh function from the
[Default reset] tab of the “Maintenance” page. When
“Position refresh” is set for the created schedule, the
camera position will be corrected periodically.
•
Is any part of the camera worn out?
When the camera does not move to the exact
position frequently, the driving parts may be worn
out. Contact the dealer for assistance.
Installation Guide
The camera does not
automatically move to the
previous position when
turning on the power of the
camera.
•
If the camera always moves to a specific position
after turning on the power of the camera, register
that position as the home position when convenient.
The camera will automatically move to the
registered position using the self return function
when turning on the power of the camera.
The movement of the camera
automatically changes.
•
Check the settings for the self return function.
226
Operating Instructions
23 Troubleshooting
Содержание WV-SC387
Страница 61: ...Operating Instructions 61 10 Configure the basic settings of the camera Basic ...
Страница 188: ...8 Click Next 9 Click Finish 188 Operating Instructions 17 Configuring the network settings Network ...
Страница 215: ... When using a firewall including software allow access to all UDP ports Operating Instructions 215 21 Using the CD ROM ...
Страница 233: ...Operating Instructions 233 Notes ...
Страница 234: ...234 Operating Instructions Notes ...
Страница 235: ...Operating Instructions 235 Notes ...