• If the PC in use that does not meet the system
requirements, it may cause problems such as slow
imaging or the software becomes inoperable.
57
• Depending on the data size being transmitted, it may
have difficulties in displaying images from a specified
camera channel.
• If the network traffic is heavy or the bandwidth is nar-
row, the image refresh may become slow.
The image refresh is very
slow, or not be refreshed.
–
5
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Cause/solution
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Is the connection indicator of the 10BASE-T/-
100BASE-TX port lit?
When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly.
Confirm that the connection indicator of the 10BASE-
T/100BASE-TX port is lit. Refer to a system adminis-
trator if it is not lit.
• Are there contradictions between the address and the
network subnet to be accessed?
When this unit and the client PC are in the same sub-
net, are the IP addresses of this unit and the client PC
set in same subnet?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don’t Use Proxy For
These Addresses" box is recommended.
• Is the LAN cable firmly connected to the network
port?
Confirm that the cord is firmly connected.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Reference
pages
–
Symptom
Cannot establish the con-
nection
Cannot configure the set-
tings
Cannot operate the recorder
Refer to page
13 in the install-
ation guide.
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