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149
Symptom
Check item/Remedy
Ref. Page
Cannot control the camera.
• Is the user level of the current login user allowed to control the
camera?
Check the settings.
108
• Is the "BUSY" indication displayed on the camera's operation
panel?
When the "BUSY" indication is displayed on the operation
panel, a user with higher priority is controlling the camera.
Operating
Instructions
(PDF)
Alarm operations are not
activated.
• Are signals correctly supplied to the "ALARM/CONTROL" con
-
nector and the "ALARM" connector at the rear?
44, 48
• Is the "ALARM" connector configured correctly?
48
• Is the alarm operational mode set to "ALM"?
Check the settings.
71, 72, 74, 75
• Check if the alarm suspension is activated.
Reset the alarm suspension.
Operating
Instructions
(PDF)
The [LOSS-cc] indication is
displayed on Monitor 2.
• Are the cameras connected correctly?
Check the camera connection.
29
• When the camera connection is correct, contact your dealer
since it may be possible that is caused by the cable discon-
nection or the camera malfunction.
–
The [THERMAL] indication is
displayed on Monitor 2.
• The range of ambient operating temperature is between
+5 °C and +45 °C. However, the "THERMAL" indication will be
displayed when the recorder detected the ambient tempera-
ture in excess of +40 °C. When the "THERMAL" indication is
displayed, reconsider the installation place to protect the hard
disk drives or take measures to keep the ambient temperature
b20 °C - +30 °C. When the "THERMAL" indication is
displayed frequently, contact your dealer.
12
The clock loses time.
• Is the built-in battery charged enough?
Operate the recorder for 48 hours or more to charge the built-
in battery.
12
• Is the built-in battery worn out?
The built-in battery life is approx. 5 years as an indication of
replacement. (The built-in battery life may become shorter
depending on the use condition.)
12
The extension unit is not rec-
ognized (even when con-
necting the extension unit).
• Make sure that the connection cable provided with the exten
-
sion unit is being used.
33
• Make sure that the connection between the recorder and the
extension units is firm.
33